Wingstop

3.7
445 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Brownsville Paredes. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2501 Paredes Line Rd Ste A3, Brownsville, TX
78526, United States

Hours

Reviews

3.7
445 reviews
5 stars
230
4 stars
73
3 stars
30
2 stars
24
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unprofessional staff, and poor customer service experiences.

Food Quality

Many reviews mentioned inconsistent food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and visible pests.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, leading to frustration among customers.
  • AC
    Ari Cristal
    Nov 22, 2025
    1.0
    Disgusting food, horrible customer service, lack of empathy, and no common sense at all. These people are working at snell speed very incompetent people starting with upper management. The establishment was disgusting. I literally saw cockroaches walking on the walls. Everybody was very unprofessional and rude. It literally took them 20 minutes to acknowledge. I was even there, even though the restaurant was completely empty because everybody was in the back using their phones, literally eating the food straight out of the fryer after that it took an hour and 15 minutes for me to get six wings and some fries. After waiting over an hour. My food was still not done correctly after I spoke to the general manager, Diego, which was very rude by the way, I would definitely recommend closing this establishment down and maybe trying to retrain your employees or just try to salvage it by getting new ones that are confident and will do their job. I would definitely not recommend anybody go to this location. It’s a public health hazard.
  • GZ
    Gabriela Zamarron
    Nov 1, 2025
    5.0
    De todas las sucursales que eh ido, es el único que tiene buen servicio, atienden muy rápido, la comida sabe bien, y el establecimiento está muy limpio 10/10
  • DA
    Diego Aguirre
    Oct 13, 2025
    1.0
    Tenders not fully covered in sauce. Asked for extra fry seasoning but somehow got less than regular.
  • ID
    ivan davila
    Sep 21, 2025
    1.0
    They take a very long time, this time the cashier was so slow and the cooks leave the orders for the take out without calling the name. Its clear they do not give a shit.
  • JG
    jazlyn garcia
    Sep 19, 2025
    3.0
    I go to this wing stop from time to time and never had any horrible customer service or cold or bad food. The only issue I have is why does wing stop only provide 1 ranch per person when people order wings of 6+. You have to purchase another ranch which I believe should be free of charge when other places don’t charge extra $ for condiments.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.