Wingstop

3.9
542 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Brownsville Southmost. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2950 Southmost Rd Ste 106, Brownsville, TX
78521, United States

Hours

Reviews

3.9
542 reviews
5 stars
291
4 stars
108
3 stars
40
2 stars
18
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor order management, and rude staff, leading to frustrating experiences.

Food Quality

The quality of food was inconsistent, with complaints about cold, overcooked, or improperly prepared items.

Customer Experience

Many reviews highlighted a lack of effective communication and customer service, including issues with order accuracy and responsiveness.

Positive Notes

Despite the negative feedback, some customers praised the taste of the wings and noted instances of good service from specific employees.
  • AC
    Antonio Castillo
    Dec 29, 2025
    4.0
    Pretty standard.
  • AR
    alvin romero
    Dec 28, 2025
    1.0
    Really disappointed with this location. I ordered dine-in, then placed a to-go order about 10 minutes later. Somehow, my to-go order came out first, while I was still waiting on my dine-in food. It makes no sense that food ordered later was prepared and handed out before the order that was supposed to be eaten in the restaurant. The wait was unnecessarily long, and there was no explanation or urgency from the staff. Poor order management and frustrating experience. Definitely needs improvement.
  • AM
    allison mireles
    Dec 19, 2025
    1.0
    SLOWEST WINGSTOP EVER. We ordered our food and came to pick it up and they told us 5 minutes till our food was ready and it was over 40 minutes they had us waiting around. They are always rude here and have customers waiting for their food for an insane amount of time.
  • DF
    D’mitri Francisco
    Dec 4, 2025
    1.0
    The workers here are everything that’s wrong with the valley. IF THE MANAGER SAYS HE WILL REFUND YOU HE IS LYING. They messed up my order twice and when I want to get a replacement they messed it up again. The manager said he would refund me but he still hasn’t. It’s been several days now. This is the widest Wingstop in town- maybe the valley.
  • RG
    Roxanne Granado
    Oct 3, 2025
    1.0
    I should have known better and checked my order in the store. It was a simple order yet they completely messed it up. I realized it once I got home. I called and asked to speak to the manager and apparently he didn't speak English. Only one employee in the store spoke English. I requested a refund. She said my card would be credited in 2 days. We'll see.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.