When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Brownsville FM 802. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers consistently reported extremely long wait times for orders, often exceeding the estimated times, and poor customer service experiences.
Management Concerns
Multiple reviews highlighted unprofessional behavior from management, including a lack of organization and failure to address customer complaints effectively.
Food Quality
While some customers praised the food, there were numerous complaints about overcooked or incorrect orders, indicating inconsistency in food preparation.
Staff Behavior
Several reviews mentioned rude or unhelpful staff interactions, contributing to a negative overall experience for customers.
MP
Mariana P
Sep 28, 2025
1.0
Terrible service, terrible management line. They need a better system for online orders, people just taking food left and right and they cant keep track. Couldn't get my money back, and the manager Leticia was no help, said to request a refund online... guess what it said online? Call the restaurant... can't make this up.
BB
Babyblue
Sep 8, 2025
5.0
Brain w/ an I did a great job on these wings really recommend this place 10/10
IM
Itix Martínez
Sep 7, 2025
3.0
En lo que va de este 2025 el Servicio y Amabilidad de lis trabajadores y Managers esta MUY MAL siempre hay algo mal,el tiempo de espera no es el que te dicen por teléfono para recoger las órdenes, si hay algún error no lo aceptan y siempre culpan al Cliente, tengo mas de 15 años de ser Cliente de este lugar y en estos meses el servicio que dan esta pésimo.
IM
Israel Martinez
Sep 6, 2025
1.0
This place is a joke
JS
Jose Sanchez
Sep 6, 2025
1.0
There's more employees than customers but some how they manage to take forever
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Brownsville FM 802 offer?
Wingstop Brownsville FM 802 offers classic and boneless wings, as well as tenders, in over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the pickup and delivery options available at Wingstop Brownsville FM 802?
Wingstop Brownsville FM 802 provides in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What are the operating hours for Wingstop Brownsville FM 802?
Wingstop Brownsville FM 802 is open from 10:30 AM until midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Wingstop Brownsville FM 802 have a drive-through service?
No, Wingstop Brownsville FM 802 does not have a drive-through; it is closed for drive-through service every day of the week.
How can customers order from Wingstop Brownsville FM 802 online?
Customers can order online for carryout or delivery by visiting Wingstop's website or using the Wingstop app available on the Apple App Store and Google Play Store.
What payment methods are accepted at Wingstop Brownsville FM 802?
Wingstop Brownsville FM 802 accepts American Express, Discover, MasterCard, and Visa for payments.
Where is Wingstop Brownsville FM 802 located?
Wingstop Brownsville FM 802 is located at 5850 FM 802 Ste E1, Brownsville, TX 78526, United States.
Are there any nearby restaurants customers can visit before or after dining at Wingstop Brownsville FM 802?
Yes, nearby restaurants include Little Caesars Pizza for pizza lovers, KFC for fast food chicken, and La Gorderia for Mexican cuisine.
What local services are available around Wingstop Brownsville FM 802 for customers' convenience?
Nearby services include AllStar Dry Cleaning and Laundry, Wells Fargo ATM for banking needs, and Lopez Pharmacy for medical supplies.
Can customers combine a visit to Wingstop Brownsville FM 802 with other activities or needs in the area?
Yes, customers can enjoy dining at Wingstop along with visits to nearby places like the Boys and Girls Pediatric Clinic, local barbers like Dalex the barber, or shop at DG Market supermarket.