Wingstop

3.7
692 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Brownsville FM 802. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5850 Fm 802 Ste E1, Brownsville, TX
78526, United States

Hours

Reviews

3.7
692 reviews
5 stars
353
4 stars
112
3 stars
55
2 stars
33
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers consistently reported extremely long wait times for orders, often exceeding the estimated times, and poor customer service experiences.

Management Concerns

Multiple reviews highlighted unprofessional behavior from management, including a lack of organization and failure to address customer complaints effectively.

Food Quality

While some customers praised the food, there were numerous complaints about overcooked or incorrect orders, indicating inconsistency in food preparation.

Staff Behavior

Several reviews mentioned rude or unhelpful staff interactions, contributing to a negative overall experience for customers.
  • MP
    Mariana P
    Sep 28, 2025
    1.0
    Terrible service, terrible management line. They need a better system for online orders, people just taking food left and right and they cant keep track. Couldn't get my money back, and the manager Leticia was no help, said to request a refund online... guess what it said online? Call the restaurant... can't make this up.
  • BB
    Babyblue
    Sep 8, 2025
    5.0
    Brain w/ an I did a great job on these wings really recommend this place 10/10
  • IM
    Itix Martínez
    Sep 7, 2025
    3.0
    En lo que va de este 2025 el Servicio y Amabilidad de lis trabajadores y Managers esta MUY MAL siempre hay algo mal,el tiempo de espera no es el que te dicen por teléfono para recoger las órdenes, si hay algún error no lo aceptan y siempre culpan al Cliente, tengo mas de 15 años de ser Cliente de este lugar y en estos meses el servicio que dan esta pésimo.
  • IM
    Israel Martinez
    Sep 6, 2025
    1.0
    This place is a joke
  • JS
    Jose Sanchez
    Sep 6, 2025
    1.0
    There's more employees than customers but some how they manage to take forever

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.