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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Multiple customers reported issues with incorrect orders and missing items.
Customer Service
Feedback indicates a mix of positive and negative experiences, with some praising friendly staff while others reported rude or unhelpful interactions.
Speed of Service
Several reviews highlighted slow service times, particularly in the drive-thru, leading to customer frustration.
Smoothie Quality
Customers generally enjoyed the smoothies, but some noted inconsistencies in blending and freshness of ingredients.
Cleanliness and Environment
Some customers appreciated the cleanliness and atmosphere of the location, while others had negative experiences related to service and management.
JR
Jonathan Ramirez
Oct 20, 2025
1.0
For some reason they always seem to mess up my order, I ordered 2 bacon wraps and 1 sausage. I get home only to find that they gave me 2 sausage and 1 bacon.
GR
Gerry Rodriguez
Sep 27, 2025
5.0
Our experience was good.
SG
San Juanita Garza
Sep 14, 2025
4.0
Smoothies are tasty...food is not bad, just bland.
MM
Marlen Medina
Sep 12, 2025
2.0
I usually love tropical , it’s my go to spot for lunch, however the past two times I’ve gone within 2weeks, my order is incorrect in the sense I always add extra chicken, I am charged extra chicken, and receive skimps of chicken… not once but twice. It mainly just flat bread and pesto at this point
ND
Nellie Donaldson
Aug 3, 2025
1.0
7-31-25 @5:51pm order was placed on the App. 6:11pm I arrived order was not made yet. One car was in drive thru and no customers inside. I asked the kid "excuse me but why isn't my order ready" 3x and he ignored me as if no one was there. I asked for the manager and the nice young girl called him. I asked why him is the order not ready. He indicated "we ask that you call us when you arrive so we can make it and it will be hot for you" (funny not everything is hot on the menu) He said I can give you a free smoothie, I did not need that. I requested a refund and he said "no, you can do that on the app." Sure it was one item and I left a tip. Once I got home I tried, but wasn't possible. I had asked for his name "David" and for a last name and he got pissed and raised his voice. "That's personal info I'm not giving you that!" I told him he didn't need to be rude or raise his voice. Before I left I asked "are you sure I can get the refund on the app and he said Yes". There was no answer on the phone # on receipt, so I complained online but don't believe it will matter. So, stay away from Boca Chica location especially if ordering on the App!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
Dine-in service is available from 7:00 AM to 11:00 PM Monday through Thursday, 7:00 AM to 11:00 PM on Friday, 8:00 AM to 11:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Is there a drive-through service available at Tropical Smoothie Cafe?
Yes, the drive-through is open from 7:00 AM to 11:00 PM Monday through Friday, 8:00 AM to 11:00 PM on Saturday, and 8:00 AM to 10:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same day delivery services.
What kinds of payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on both Apple App Store and Google Play Store.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late night meals featuring smoothies, wraps, flatbreads, bowls, and more.
Where is Tropical Smoothie Cafe located and what is the setting?
It is located at 2715 Boca Chica Boulevard, Brownsville, TX 78521, and has a casual attire setting.
What nearby restaurants can I visit before or after dining at Tropical Smoothie Cafe?
Nearby restaurants include Little Caesars, Buffalo Wild Wings, KFC, El Asador, Los Carboncitos, and Da' Pit BBQ, providing a variety of dining options.
Are there nearby transportation or service locations that could assist customers visiting Tropical Smoothie Cafe?
Yes, nearby service locations such as the Sprint Store, T-Mobile, and Cricket Wireless Authorized Retailer can assist with mobile and telecommunications needs for customers in the area.