McDonald's

3.6
1334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7400 Padre Island Hwy, Brownsville, TX
78521, United States

Hours

Reviews

3.6
1,334 reviews
5 stars
592
4 stars
243
3 stars
171
2 stars
87
1 star
241

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported incorrect orders, missing items, and wrong food served.

Service Speed

Many reviews highlighted long wait times, often exceeding 20 minutes for simple orders.

Customer Service

Numerous complaints about rude and unprofessional staff, with a lack of basic manners noted.

Food Quality

Several customers mentioned receiving cold or stale food, with concerns about freshness and cleanliness.

Overall Experience

The location received a mix of positive and negative feedback, but the majority leaned towards dissatisfaction.
  • ML
    Mercedes Lustick
    Dec 30, 2025
    2.0
    I’m not one for writing reviews but every time I come to this McDonald’s there’s always a mistake or something forgotten. I ordered a 4c and they didn’t put a tomato..cool.. 10 piece nuggets, with sweet and sour, no sweet and sour..had to get out of the car and go inside just to get it. On top of that when I got home and gave the nuggets to my husband there was a long golden hair in it. Do better McDonald’s.
  • MR
    Miriam Ramirez
    Dec 15, 2025
    1.0
    Today at 3:33 pm, I put up my order on drive thru and you always ask for your condiments that my children always ask for ketchup and ranchy, the woman charges them at 27 cents that for a month my child has always asked for something from there and they had never been charged, I know that after 2 ok it is understood or 1 that they always give me the truth that I miss just giving my opinion.
  • JG
    J Garza
    Nov 21, 2025
    1.0
    Order is always and I mean ALWAYS wrong. Can’t ever ask for extra because if you say extra sauce they put none in.
  • JL
    Jesus Lopez
    Nov 11, 2025
    2.0
    Chicken. Hot n spicy is always taste like old not fresh and French fries are stale left for long time,lost it's crunchyness, and drinks from machine always out and super diluted!
  • AM
    Angelina Macias
    Oct 26, 2025
    5.0
    By far the most pleasant McDonald's I've ever been to in Brownsville.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7400 Padre Island Hwy, Brownsville, TX?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until 4:00 AM on Friday and 24-hour service on Saturday.

Does this McDonald's location offer 24/7 delivery service?

Yes, delivery is available 24 hours a day, seven days a week at this location.