McDonald's

3.6
1329 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7400 Padre Island Hwy, Brownsville, TX
78521, United States

Hours

Reviews

3.6
1,329 reviews
5 stars
587
4 stars
245
3 stars
169
2 stars
86
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and for curbside orders.

Food Quality

Several reviews mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.

Cleanliness and Organization

Despite a recent remodel, many customers noted that the location was often dirty and disorganized.
  • JG
    J Garza
    3 days ago
    1.0
    Order is always and I mean ALWAYS wrong. Can’t ever ask for extra because if you say extra sauce they put none in.
  • JL
    Jesus Lopez
    Nov 11, 2025
    2.0
    Chicken. Hot n spicy is always taste like old not fresh and French fries are stale left for long time,lost it's crunchyness, and drinks from machine always out and super diluted!
  • AM
    Angelina Macias
    Oct 26, 2025
    5.0
    By far the most pleasant McDonald's I've ever been to in Brownsville.
  • PL
    perla Lopez
    Oct 24, 2025
    1.0
    bad costumer service gilr in drive tru rude
  • DC
    Daniel Cantu
    Sep 28, 2025
    1.0
    If there was a 0 star rating id gove it. Worse experience ever. Always understaffed always waiting for food more than 12 minutes. Food’s not hot which is worse cause you’ll wait for cold food

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7400 Padre Island Hwy, Brownsville, TX?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until 4:00 AM on Friday and 24-hour service on Saturday.

Does this McDonald's location offer 24/7 delivery service?

Yes, delivery is available 24 hours a day, seven days a week at this location.