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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and for curbside orders.
Food Quality
Several reviews mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.
Cleanliness and Organization
Despite a recent remodel, many customers noted that the location was often dirty and disorganized.
JG
J Garza
3 days ago
1.0
Order is always and I mean ALWAYS wrong. Can’t ever ask for extra because if you say extra sauce they put none in.
JL
Jesus Lopez
Nov 11, 2025
2.0
Chicken. Hot n spicy is always taste like old not fresh and French fries are stale left for long time,lost it's crunchyness, and drinks from machine always out and super diluted!
AM
Angelina Macias
Oct 26, 2025
5.0
By far the most pleasant McDonald's I've ever been to in Brownsville.
PL
perla Lopez
Oct 24, 2025
1.0
bad costumer service gilr in drive tru rude
DC
Daniel Cantu
Sep 28, 2025
1.0
If there was a 0 star rating id gove it. Worse experience ever. Always understaffed always waiting for food more than 12 minutes. Food’s not hot which is worse cause you’ll wait for cold food
What are the regular operating hours of McDonald's at 7400 Padre Island Hwy, Brownsville, TX?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until 4:00 AM on Friday and 24-hour service on Saturday.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this location.
Are drive-thru services available at this McDonald's and what are the hours?
Yes, drive-thru is offered daily. Monday through Thursday and Sunday hours are 5:00 AM to 11:00 PM; Friday hours extend from 5:00 AM to 4:00 AM Saturday, and Saturday provides 24-hour drive-thru service.
What payment options can customers use at this McDonald's?
Customers can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food for curbside pickup or no-contact delivery here?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure safe service.
How can I order McDonald's conveniently via mobile apps?
You can order using the McDonald’s App available on both iOS (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android (https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US).
What popular nearby fast food restaurants can I visit near McDonald's on Padre Island Hwy?
Nearby fast food options include Church’s Texas Chicken, Burger King, Whataburger, Pizza Patrón, and Wienerschnitzel, providing variety in your dining choices around this McDonald's location.
Are there nearby attractions where I can visit before or after dining at McDonald's?
Yes, Schlitterbahn Waterpark is a nearby attraction ideal for family fun before or after your meal.
What convenience stores or gas stations are close to this McDonald's for quick stops?
Several nearby convenience stores and gas stations include 7-Eleven, Stripes Convenience Store, Murphy USA, and Sunoco, which are convenient for fuel and quick purchases alongside your visit.