Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,167 reviews
5 stars
631
4 stars
209
3 stars
141
2 stars
55
1 star
131
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and unprofessional behavior.
Speed of Service
Customers experienced long wait times in the drive-thru and curbside pickup, often exceeding expectations for fast food.
Food Quality
Several reviews mentioned poor food quality, including stale items and incorrect preparation.
- CRCarissa RamirezDec 22, 20252.0I went today for a medium coffee and got a small coffee with water and burnt flavor
- JGJuan GuzmanDec 21, 20255.0Good deals
- ECElizabeth CastilloNov 22, 20251.0Ordered the same iced coffee i order 7 times a week from another store. I told the employee please make sure they add my extras because its always wrong.my order was wrong and i couldn't call the store because the number listed on Google is disconnected. I know my coffee is wrong based on the color
- JJJohn JaramilloNov 17, 20251.0My wife and I went to this location stuck behind a car that was sitting there for a while before anybody helped them. Then it was my turn to order and the employee was talking to me like I was confused because he doesnt know his new menu items. He continued to talk to like that through the entire order until someone removed him and finished taking my order. So we get to the second window and I was being handed a regular drink when I ask for a large meal. The guy who was replaced put the wrong size drink. So we asked to speak to the manager because of the hard time he gave us. Just to also find out he did not inform us of the bun shortage for the mcrib. Mean while they are getting my drink done didnt look at till I got home and noticed it was not full not sure what kind of standards are being held there if any. Then also shorted me a slice of bacon on the new sandwich with hardly any fries.
- JRJolene RiosNov 11, 20251.0Ordered on the app and had a third party deliver my order. I ordered a nugget combo with 2 sauces and no sugar added soft drink. I received no sauces and the wrong drink. Then to top it off the phone number posted for this location isn’t even a working number. So who do we contact if we need to SPEAK to someone????
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Brownsville, TX is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open 24/7 throughout the week at this McDonald's location.
What delivery and pickup options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online through their delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 4690 Southmost Rd, Brownsville, TX 78520, USA.
Are there any nearby fast food restaurants around this McDonald's?
Yes, Subway and another McDonald's are nearby, offering additional options if you're visiting the area.
Can I visit other dining options close to this McDonald's?
Certainly, nearby you can find Mexican restaurants like Tortas Aguas Frescas Y Mas, Rossy's Cafe, Regios restaurant, Southmost Tortas, and Monterrey Tortilleria for diverse dining choices.
Are there useful services around this McDonald's for customers?
Yes, there are services like Gateway Registration Services for vehicle registration, Cricket Wireless and Metro by T-Mobile for mobile phones, and beauty salons such as Ontiveros Beauty Salon nearby.
Does this McDonald's have any special offers or loyalty programs?
Yes, it participates in MyMcDonald's Rewards where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.