McDonald's

4.0
1259 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1609 Central Blvd, Brownsville, TX
78520, United States

Hours

Reviews

4.0
1,259 reviews
5 stars
687
4 stars
258
3 stars
117
2 stars
52
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude and unhelpful staff, with specific complaints about managers and drive-thru attendants being dismissive or unprofessional.

Food Quality

Customers reported inconsistent food quality, including cold items, incorrect orders, and poorly prepared meals.

Positive Staff

Some customers praised individual staff members for their excellent service and hospitality, particularly highlighting one employee named Adan.

Cleanliness

The restaurant was noted for being clean and well-kept, contributing positively to the dining experience.

Operational Problems

Frequent complaints about the drive-thru wait times, incorrect orders, and issues with the restaurant's hours of operation.
  • LL
    L
    2 days ago
    1.0
    Smallest burger I have ever bought for 9 bucks, cold fries and your regular drink, not a fast food person but it will be the last time I buy McDonald's, such a rip-off
  • SS
    Saul De Los Santos
    Dec 17, 2025
    1.0
    Missing items rude managers and even the gm was rude to myself
  • AC
    Angel Cruz
    Dec 9, 2025
    3.0
    Pedi 3 hamburguesas y una orden de 10 nuggets con buffalo, la mujer que nos atendio bien desganada pero al muchacho bien que le hablaba bien. Nos llego la orden y ni ketchup ni el buffalo llego y las papas llegaron pequeñas
  • OP
    OSCAR PULIDO
    Dec 7, 2025
    5.0
    Very kind attention
  • JF
    Jerry Flores
    Nov 20, 2025
    5.0
    There's a gentleman that goes by the name of Adan. I have been to this location for over 4 years. I believe he started this year. Dude is absolutely amazing with his hospitality. Very kind and generous and carries himself with bonkers energy. (Bonkers as in a very uplifting way, not negative). He's the reason I come back vs getting full attitudes from everyone and he actually speaks to me in English vs assuming I speak Spanish. Very genuine energy here now and I'm all for it. Dude deserves a raise. Edit: I was expecting him to come out and give me my food but they sent someone else who looked like a manager and she walked off in the middle of me talking. We need more people like Adan! Help the team be more communicative. He's contributing immensely and is carrying them. Everything was 5 stars until the end because of a different individual.

Frequently Asked Questions About McDonald's

What is the address of McDonald's in Brownsville, TX?

McDonald's is located at 1609 Central Blvd, Brownsville, TX, 78520.

What are the operating hours for McDonald's in Brownsville?

McDonald's operates 24 hours a day, 7 days a week in Brownsville, TX.