Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews noted that the restaurant was often dirty, including unsanitary conditions in the bathrooms and children's area.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Customer Service
Feedback highlighted inconsistent customer service, with some employees being friendly and helpful while others were rude and dismissive.
Speed of Service
Several reviews mentioned slow service, particularly during busy hours and in the drive-thru.
Food Quality
While some customers enjoyed the food, others reported issues with food quality, such as dry burgers and incorrect items.
OB
Omar Bautista
1 day ago
5.0
Rápido servicio, muy limpio. Comida OK
BM
Betsy Martinez
Nov 16, 2025
1.0
The service here is horrible recently, it used to be good, but now most of the night workers are rude and never greet you properly through the drive-thru. I have to great them first, sometimes three times, before I even get a response back. I work in customer service, so I understand you get tired at night, but that’s no excuse to be rude especially when it’s your job to greet politely. Today I went to get one mini Oreo McFlurry, but they said they weren’t doing any at the moment, so I asked for one of their new frappes instead.
They said their machine for that was being cleaned at the moment which is funny because every time I come a machine is either being cleaned or not working. I understand sometimes that can happen, but at this point they must be lying. Anyway, after they told me this one of the workers said if I wanted lemonade I guess they thought I was asking for that I’m not sure. Regardless, I’m pretty sure you guys don’t have any..after that I just said no then “thank you so much have a great night” and left.
While leaving I passed by the windows and saw with my own eyes two employees physically get happy. I’m assuming it was because we left lol. Again this review is specifically towards night workers. You guys are open 24hrs, so I don’t understand why it’s always such a big issue when someone does come after 11pm. Never in my life have I had to make a review to complain like this, so it says a lot that I’m doing one now. Honestly they need to do a better job at hiring here that’s all I have to say.
JR
Juanita Robles
Nov 5, 2025
1.0
A small ice cream cone on the the internet say $1.29 to $1.59 yet at McDonald's it's $2.59 that's false advertisement
SV
Silvia Villagran
Oct 13, 2025
1.0
Very dirty and employees didnt care to clean they were just gossiping
NR
Norma Ramirez
Oct 4, 2025
1.0
Ordered a quarter pounder and it was not checked upon leaving. Upon attempting to eat it was noticed it was very dry. Apparently it was plain(nothing on it). Called and the owner answered. My son did not order it plain. She claims she did not know what my son ordered. He is in his forties so he not a child. An apology was her answer to our problem. Just about called my son a liar. Person did not speak english. My son did not speak spanish.
What are the operating hours for McDonald's at 117 America Drive in Brownsville, TX?
McDonald's is open 24 hours every day of the week at 117 America Drive, Brownsville, TX.
During what hours is the McDonald's drive-thru available at this location?
The drive-thru is open 24 hours every day, from midnight to 11:59 PM.
Can I order McDonald's delivery in Brownsville, TX, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online through their delivery website.
What types of pickup and delivery services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What are the available payment options at the McDonald's on America Drive?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa at this location.
Does this McDonald's offer any digital ordering options or mobile apps?
Yes, you can order through the McDonald's App available on iOS and Android, or via their online ordering links.
Is there WiFi available at the McDonald's located at 117 America Drive?
Yes, WiFi service is available at this McDonald's location.
What nearby restaurants can I visit before or after dining at McDonald's on America Drive?
Nearby restaurants include Wendy's, IHOP, Chipotle Mexican Grill, El Pato Mexican Food, Wingstop, Taco Libre Taqueria, and Laredo Taco Company, offering a variety of dining options in the area.
Are there convenience stores near this McDonald's for quick snacks or essentials?
Yes, nearby convenience stores include Stripes and 7-Eleven locations, which are great options for snacks or essentials before or after your meal.
What nearby medical or emergency facilities are located close to McDonald's at 117 America Drive?
Nearby medical and emergency facilities include Fox Hollow Post Acute, Valley Baptist Emergency Center, PAD Specialists, Dr. Richard Brewer DC, and Dream Care, providing various health services in the area.