McDonald's

3.9
1551 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
117 America Drive, Brownsville, TX
78526, United States

Hours

Reviews

3.9
1,551 reviews
5 stars
774
4 stars
314
3 stars
187
2 stars
80
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff, incorrect orders, and long wait times, particularly during late-night shifts.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean bathrooms and dining areas.

Food Quality

While some customers enjoyed the food when it was correct, there were complaints about cold food and incorrect items being served.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported unprofessional behavior and lack of engagement.
  • DD
    DePaul11
    Dec 24, 2025
    1.0
    Half the time foods cold if they get the order right, drive thru is chaos, and they will bribe you with free food to get you to leave the drive thru, when you ask them to correct the order they messed up, i dont want someone elses meal i want the meal i ordered.
  • YY
    Yourbumassmom
    Dec 16, 2025
    1.0
    The employees were too busy, flirting that they forgot my sauce, and my chicken nuggets 😡😾
  • OB
    Omar Bautista
    Nov 23, 2025
    5.0
    Rápido servicio, muy limpio. Comida OK
  • BM
    Betsy Martinez
    Nov 16, 2025
    1.0
    The service here is horrible recently, it used to be good, but now most of the night workers are rude and never greet you properly through the drive-thru. I have to great them first, sometimes three times, before I even get a response back. I work in customer service, so I understand you get tired at night, but that’s no excuse to be rude especially when it’s your job to greet politely. Today I went to get one mini Oreo McFlurry, but they said they weren’t doing any at the moment, so I asked for one of their new frappes instead. They said their machine for that was being cleaned at the moment which is funny because every time I come a machine is either being cleaned or not working. I understand sometimes that can happen, but at this point they must be lying. Anyway, after they told me this one of the workers said if I wanted lemonade I guess they thought I was asking for that I’m not sure. Regardless, I’m pretty sure you guys don’t have any..after that I just said no then “thank you so much have a great night” and left. While leaving I passed by the windows and saw with my own eyes two employees physically get happy. I’m assuming it was because we left lol. Again this review is specifically towards night workers. You guys are open 24hrs, so I don’t understand why it’s always such a big issue when someone does come after 11pm. Never in my life have I had to make a review to complain like this, so it says a lot that I’m doing one now. Honestly they need to do a better job at hiring here that’s all I have to say.
  • JR
    Juanita Robles
    Nov 5, 2025
    1.0
    A small ice cream cone on the the internet say $1.29 to $1.59 yet at McDonald's it's $2.59 that's false advertisement

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 117 America Drive in Brownsville, TX?

McDonald's is open 24 hours every day of the week at 117 America Drive, Brownsville, TX.

During what hours is the McDonald's drive-thru available at this location?

The drive-thru is open 24 hours every day, from midnight to 11:59 PM.