Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms, impacting the overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, indicating that there are positive interactions.
Drive-Thru Efficiency
The drive-thru was noted as a quick option, although some customers experienced issues with order accuracy.
JM
Jose Mares
1 day ago
1.0
Ya tiene tiempo que voy temprano porque me gusta el café de McDonald's pero siempre esta cerrado y en sus puertas dice que abren a las 5am cuando en verdad siempre abren a las 6am y pues ya no puedo comprar porque entro antes de las 6am a mi trabajo eso esta mal si el horario es uno y abren a la hora que se les pega la gana pues nomas no......ni por ventanilla quieren atender que barbaridad...
JJ
Jose M. Rodriguez (Joe)
Nov 17, 2025
5.0
Great experience and great customer service
SS
SUKIIS SEVEN
Nov 16, 2025
5.0
TAVSSII NIICE I loved it, epic!🙌❤️🔥❤️🔥❤️🙌❤️🔥❤️🤖👽✨
🙌❤️🙌❤️🙌❤️🙌❤️🙌❤️🙌❤️🙌❤️🙌❤️🙌❤️🙌🔥👽🤖✨
Cappuccino. With vanilla, everything's yummy, thanks.𝓽𝓪𝓿𝓼𝓼𝓲𝓲 𝓭𝓮𝓵𝓲 𝓽𝓱𝓪𝓷𝓴𝓼
JT
joe trevino
Oct 26, 2025
1.0
Two different days I went the same employee lockes the toilet section. Told the employee I was waiting more than 15min they had to the unlock the restroom. Another day Bought big Mac cambo they gave me wrong stuff with no tickets on the boxes of monopoly games. It's all fall advertisements
JH
Julio Hernandez
Oct 18, 2025
1.0
Worst place to eat, takes to long to place the order and takes so long to give your order. There is no one at the front, gives incomplete or incorrect orders. Not recommended this place. 😕
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for delivery or pickup?
You can order using the McDonald's App (available on iOS and Android) or online via their delivery website at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, this McDonald's provides services including WiFi, mobile ordering, and McDelivery.
What nearby educational institutions are close to this McDonald's?
Near this McDonald's are the University of Texas at Brownsville - Computer and Information Sciences, Texas Southmost College, and UTB Math and Science Academy.
Which convenience stores and gas stations are located nearby McDonald's in Brownsville?
Nearby convenience stores and gas stations include 7-Eleven, Stripes Convenience Store, and Stripes gas station.
What other dining options are near the McDonald's location?
Nearby dining options include Laredo Taco Company, Crazy Craves, and Scorpion Cafe.