Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude interactions and slow service.
Food Quality
Food quality is inconsistent; while many customers enjoy the burgers and ice cream, others have reported issues with overcooked items and incorrect orders.
Cleanliness
The establishment is generally noted for its cleanliness, contributing positively to the dining experience.
Rewards Program
Customers expressed frustration with the rewards program, citing issues with redeeming points and poor communication from staff.
Overall Experience
Many customers appreciate the atmosphere and the ability to enjoy meals with family and friends, though some have had negative experiences that affect their likelihood of returning.
GG
Georgina Gomez
Nov 15, 2025
5.0
I just wanted to add that I came in one night just before they closed and they took my order and modifications with no problem. The staff was very friendly even though I was ordering at their close time. Literally 10:59. Noone does that. I was very pleased with their service. And the food was great 👍 👌
JL
Jose Luviano
Nov 3, 2025
1.0
i was a the driver thu and had some rude lady yelling thru the mic
JK
Jan Klaus
Oct 19, 2025
3.0
The service was good and fast, but I ordered chicken strips and they were so overcooked. I couldn’t even eat them and the fries were so greasy that I could pick them up and pinch them and the grease would actually drip off. The ice cream is always was delicious. I won’t order food from here again.
ES
Enrique Samaniego
Oct 17, 2025
5.0
Best Dairy Queen in town , good service , quality of the food
AC
Annie Castaneda
Aug 27, 2025
1.0
This is the second time I tried using my rewards to redeem and the second time the scan or phone number does not go through. I complained to DQ customer service and they said it's the restaurant itself. What's the point of having a rewards program if you can't redeem the points. How embarrassing.
What are the operating hours of Dairy Queen in Brownsville, TX?
Dairy Queen is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Where is Dairy Queen located in Brownsville?
Dairy Queen is located at 7284 South Padre Island Hwy, Brownsville, TX 78521-5780.
Does Dairy Queen offer delivery or takeout services?
Yes, Dairy Queen provides both takeout and delivery services.
Is Dairy Queen wheelchair accessible and family-friendly?
Yes, Dairy Queen has a wheelchair accessible entrance, high chairs, welcomes children, and offers a children's menu.
Does the Dairy Queen in Brownsville serve coffee and late-night food?
Yes, they serve coffee and offer late-night food options.
Does Dairy Queen have outdoor seating and a drive-through?
Yes, Dairy Queen offers outdoor seating and has a drive-through service.
How can I get exclusive deals from Dairy Queen?
You can download the DQ Texas App for exclusive deals.
What nearby fast food options are available around Dairy Queen?
Nearby fast food options include KFC, Whataburger, Wingstop, and Little Caesars Pizza, making it convenient to choose from various quick dining choices in the area.
What nearby hotels are available if I am visiting Dairy Queen from out of town?
Nearby hotels include America’s Best Value Inn and Americas Best Value Inn Brownsville, providing convenient lodging options close to Dairy Queen.
Are there any nearby entertainment or dining spots to visit around Dairy Queen?
Yes, you can visit nearby places such as Highway 48 Bar and Grill and Bigo’s Bar & Grill for dining and entertainment after your visit to Dairy Queen.