Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Brownsville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
259 reviews
5 stars
110
4 stars
32
3 stars
24
2 stars
27
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about cold items, poor portion sizes, and food quality issues such as hard rice and plastic in meals.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and a messy dining area being frequent points of criticism.
Customer Service
Customer service experiences varied widely, with reports of rude staff, poor management, and inconsistent service quality, leading to dissatisfaction among many patrons.
Pricing Concerns
Several customers expressed frustration over rising prices and perceived poor value for money, particularly regarding portion sizes and overall meal costs.
Operational Efficiency
Customers noted long wait times and inadequate staffing during peak hours, suggesting a need for better management and operational practices.
- KBKendrick BrownNov 17, 20254.0I read some previous reviews and they weren't describing good but I took a chance. I walked in and I was able to order quickly. I was heard and my order was completed in probably like 5 min. The selection of food is right in front of you. I got a steak burrito with queso, black beans, and brown rice. It was delicious and hearty. I wasn't to finish the burrito in one sitting. Made for a nice breakfast when I woke in the morning. I will go back again expecting the same service or better.
- MCMaura CastroNov 6, 20251.0Waste of money, they gave us small portions, and even put back some rice he picked up with the spoon
- GMGilbert MarroquinNov 3, 20251.0I ordered two steak burritos and both of them were ice cold, even the little bit of meat that was in there was ice cold like it just came out of the fridge. Don't waist your money on this crap and eat somewhere else.
- SSSergioNov 2, 20255.0Fast service. I order the bowl pretty good. I used to order the burrito but i prefer the bowl you can eat it better. Place was kind of dirty.
- KSKen SpenOct 31, 20252.0Honest review. Value 👎 Employees need retraining in customer service & basic interaction at this location. If you sell a product make sure the environment is welcoming and you enjoy what you do. Definitely needs some positive energy! 🙏I hope Chipotle can dig themselves out of this hole, wishing Chipotle the best. Over all a major decline at all locations in the last year or two. Hope to try you again once you have new leadership and return to your core beliefs / values.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brownsville serve?
Chipotle Brownsville offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Brownsville?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Brownsville?
You can order online through Chipotle's official website or their app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Brownsville, TX?
Chipotle is located at 2425 Paredes Line Rd, Cameron, Brownsville, TX 78526.
How can I contact Chipotle Brownsville?
You can contact Chipotle Brownsville by phone at +1 956-594-6474 or email at TX.4643.Brownsville@chipotle.com.
Does Chipotle Brownsville have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby Mexican restaurants can I visit besides Chipotle in Brownsville?
Nearby Mexican restaurants include El Pato Mexican Food, Taqueria Siberia, Mas Natural, and Kiki's Restaurant El Original, offering a variety of authentic flavors to explore.
Where can I find convenience stores near Chipotle Brownsville?
Convenience stores near Chipotle include Stripes locations and 7-Eleven, where you can easily grab snacks, beverages, or fuel if needed.
Are there any fast food alternatives around Chipotle in Brownsville?
Yes, other fast food options nearby include Wingstop, McDonald's, and Laredo Taco Company in case you're looking for different styles of fast casual dining.
What nearby healthcare services are available around Chipotle Brownsville?
Nearby healthcare providers include Dr. Richard Brewer DC (chiropractor), PAD Specialists (medical center), Thurber Timothy P MD (cardiologist), Cute Pediatrics, and The Children's Doctor for various medical needs.