Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,305 reviews
5 stars
450
4 stars
255
3 stars
205
2 stars
88
1 star
307
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced incorrect orders, with missing items or wrong modifications being a common issue.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty areas and poorly maintained facilities.
Food Quality
While some customers enjoyed specific items, many complained about food being served cold or improperly prepared.
- RAregan atha2 days ago1.0Waited 20 minutes for one meal, line wasn’t even long at all. Workers were seen on their phones not doing anything. We have had issues multiple times at this location with the wait.
- RMRaquel Moreno2 days ago3.0Hello , If you go there today . They have no sauce besides ranch and ketchup . They have no cup holders . They also took long on our order .
- MHMorgan HollingsheadNov 14, 20251.0Currently now sitting for 20 minutes just for 2 happy meals. I placed a mobile order and pulled in the drive thru. I sat at the second speaker for about 8 minutes and no one responded. I finally just pulled through and got to the first window. I told them I was sitting at that speaker for 8 minutes and no one was talking. He just kept waiving me off and said I was good. Well not good, got to the second window and they didnt even have my order. Now im parked waiting again for just 2 happy meals. Ridiculous and never coming back.
- IVIvan VasquezNov 11, 20251.0Horrible place. Food was cold after picking up from the window. The employee there said they were out of soft drinks. Your choice is coffee or water. This is very poor service. The cashier was very rude. You would have faster service at Denys across the street. DONT EAT AT THIS McDonalds!
- HTH TxNov 4, 20253.0On November 3, 2025, around 10:00 a.m., I was parked at this McDonald’s (306 FM 359, Brookshire, TX) when a Blue Rhino / Ferrellgas propane truck driver (USDOT 089243, Texas plate R696945, trailer 46831) acted aggressively toward me, yelling in Spanish “If you don’t move, I’ll hit you,” and blocking my car across two handicap spaces. The incident happened in the shared parking lot between McDonald’s and the Timewise store. I felt unsafe and reported it to the police, the company, and the FMCSA (Case #00252097). This review is only to make others aware of what happened at this location.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 308 FM 359, Brookshire, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).
What are the delivery hours for ordering from McDonald's at this location?
Delivery is available daily from 5:30 AM to 11:30 PM.
What delivery options does this McDonald's offer?
McDonald's offers McDelivery service and curbside pickup for customer convenience.
Which payment methods are accepted at McDonald's on 308 FM 359?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services does McDonald's provide to customers on-site?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby fast food options are available near McDonald's at 308 FM 359?
Nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, Taco Bell, Jack in the Box, and Domino's Pizza.
Are there any nearby gas stations or convenience stores near this McDonald's location?
Yes, nearby options include Shell, Chevron Brookshire, Timewise convenience store and gas station, and LubeZone Truck Lube Center.
What hotels are close to McDonald's at 308 FM 359, Brookshire, TX for travelers?
Nearby hotels include Super 8 by Wyndham Brookshire TX and Holiday Inn Express & Suites Brookshire - Katy Freeway, convenient for travelers wanting a quick meal at McDonald's.