Customers frequently reported slow service, long wait times, and incorrect orders.
Staff Attitude
While some reviews praised friendly staff, many noted rude or unprofessional behavior from employees.
Food Quality
Inconsistencies in food quality were highlighted, with complaints about cold or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.
Ice Cream Satisfaction
Despite other issues, many customers enjoyed the ice cream, particularly the Blizzards.
MV
Marissa de la Vega
Oct 1, 2025
1.0
Omg! I'm so upset. I wanted a blizzard, but instead I got milk with toppings. The child at the window, had not manners, did mot greet me and just regeneratedmy order and gave my my total. She proceeded to put ice cream in the cups for the blizzard, and the cups just sat there...MELTING. She finally puts the toppings in and AGAIN, the cups just sit there. She handed me mine and it had turned to milk. She did not even flip the cup over. So, I have milk sitting in my cup holder, then it took about 5 more minutes to get my other two Blizzards. I want too pour out my milk and have them redo it. But I did not want spit in my cup. I opted to write a review instead. I'm highly upset.
ER
Edina Roberts
Oct 1, 2025
3.0
Wasn't very fast
DG
Darla Gray
Sep 15, 2025
5.0
The staff are so caring and hardworking!! Stopped in on a road trip, passing through and found everyone to be pleasant!
JD
J. Diggs
Sep 14, 2025
1.0
This used to be the best ice cream, especially the cheesecake Blizzard which was always so delicious. Unfortunately, the last three visits have been a disaster!!! We kept coming back thinking the issues were just flukes, but nope...The last time, the person at the window flipped it and part of the Blizzard spilled out. She just laughed and said “oops” and handed it over. This time, the person at the window didn’t even try because the Blizzards were so runny and overflowing. We ordered four and while we were still waiting, they were already dripping and making a mess in the car. By the time we got home (just a five minute drive) the Blizzards had turned into soup. What is going on at this location?
TW
Tye West
Aug 24, 2025
1.0
Grabbed to-go on my way to work yesterday and was served a like-warm microwaved burger. They weren’t even busy. Decided to try again today, and same thing. The cheese wasn’t even slightly melted. This place definitely needs to hold a training day/week. The manager also seemed to struggle with counting the drawer. I know this because I almost had to help them just to be able to get an order in.
What are the operating hours of Dairy Queen in Brenham, TX?
Dairy Queen is open daily from 10:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Brenham, TX?
Dairy Queen is located at 2254 Hwy 290 W, Brenham, TX 77833, United States.
Can I order food online for pickup at Dairy Queen Brenham?
Yes, you can order food online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10041/.
Does Dairy Queen Brenham offer delivery and takeout services?
Yes, Dairy Queen offers both delivery and takeout services at this location.
Is there a drive-through available at Dairy Queen Brenham?
Yes, this Dairy Queen location has a drive-through service for customer convenience.
Is the Dairy Queen location in Brenham wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and parking, along with high chairs for children.
Does Dairy Queen Brenham serve coffee and dessert items?
Yes, Dairy Queen serves coffee and a variety of dessert items including ice cream.
Are there families with children welcomed at Dairy Queen Brenham?
Yes, Dairy Queen welcomes children and offers a children's menu as well as high chairs.
What nearby places are close to Dairy Queen Brenham that I can visit?
Nearby, you can visit Rustic Center of Brenham for antiques and gifts, Westwood Food Mart for groceries, and Westwood Cinema 6 for movies, offering you a variety of activities before or after your Dairy Queen visit.
Are there other ice cream shops near Dairy Queen in Brenham?
Yes, several nearby ice cream shops include Ice Cream Shoppe, Scoops Ice Cream Shoppe, and Scoops! that you might want to explore.
Can I find fuel stations near Dairy Queen Brenham?
Yes, there are multiple gas stations nearby such as Shell, Exxon, Chevron, and Westwood Exxon & Convenience, useful if you are traveling by car to visit Dairy Queen.