Subway

3.6
239 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bonham Subway® Restaurant at 1921 N Hwy 121 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1921 N Hwy 121, Bonham, TX
75418, United States

Hours

Reviews

3.6
239 reviews
5 stars
99
4 stars
54
3 stars
31
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of training.

Order Accuracy

Numerous complaints about incorrect orders, including missing ingredients and wrong sandwich sizes, were noted, particularly with online orders.

Food Quality

While some customers enjoyed the freshness of the food, others reported issues with food quality, including stale bread and poorly made sandwiches.

Management Issues

Several reviews indicated dissatisfaction with management practices, including refusal to honor coupons and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, particularly from specific employees.
  • ED
    Emile Diou
    Sep 14, 2025
    1.0
    I ordered 12" online but when I picked up it was only 6". I had to wait for them to make it again. Nothing hard with my order, they just didn't get it right
  • NN
    Noneya
    Aug 18, 2022
    1.0
    They charged me for a 12 inch only gave me a 6 inch. They refused to refund me unless I drove 30 mins back with receipt and the sandwich. The manager needs to be fired. They were so rude and kept over talking me. Ridiculous!!!!
  • RW
    Rudie Wyatt
    May 18, 2017
    4.0
    Good healthy sandwiches

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Bonham?

The Subway restaurant is located at 1921 N Hwy 121 in The Shops at Bonham, Henderson, TX 75418.

What are the Subway restaurant's hours of operation?

Subway is open daily from 9:00 AM to 10:00 PM. It is closed on November 27 and December 25, and has reduced hours on December 24 from 9:00 AM to 4:00 PM.