Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
2,378 reviews
5 stars
1,317
4 stars
553
3 stars
223
2 stars
90
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with specific complaints about rudeness from staff and management, particularly from a manager named John.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
While some customers praised the food, others noted inconsistencies in quality, such as cold fries and poorly prepared burgers.
Wait Times
Several reviews mentioned excessively long wait times in the drive-thru, with some customers experiencing waits of over 30 minutes.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some employees being described as friendly and helpful, while others were noted for being rude or unprofessional.
- JBJahzale BrannonNov 13, 20251.0The first time i got it, I asked for an extra strip and paid for an extra strip. I didn’t get it. Next time i order a cinnamon roll, I pay for it, I dont get it.
- RBRoger BainNov 11, 20255.0Went in to get the building your on Whataburger box, came with 10 double meat cheese burgers with all the sides so the work crew can make the burgers how they wanted it. Was far price to considering it fed all the guys I work with.Added large fries also, came out to a little over a $100. Fast service on short notice.
- BSBrittany SimmonsOct 31, 20251.0Girl in drive thru taking orders on 10/31/25 at 2pm was very rude and short. Girl walking orders was polite but when I mentioned the sodas were flat the only response was “sorry about that, have a good day”. Did not ask if she could get us something else instead, just walked on. Either staff was not trained properly or they do not value their jobs whatsoever
- MFMargaret FinchOct 29, 20251.0Will never return to this location. Sat in drive thru for 45 mins in the outside lane while they served five different cars that came after me. I paid $42 dollars and wasted an hour of my time for cold food and a melted milkshake that was inedible. They should serve their cars in order of arrival. There was one guy serving our lane while they had a whole staff on people at the window in the inside lane. Horrendous customer service
- JJJtOct 27, 20251.0Seems like there’s an issue to address. After reading multiple reviews over a “John Castillo” supposed to be a manager, He’s very rude, maybe an updated training is due, even for ‘managers’ Feel bad for the employees working in that hostile environment. I’ve had only bad experiences with this manager, when the other employees have worked, it’s been fine. Only issues from the ‘manager’, odd how that works.
Frequently Asked Questions About Whataburger
What types of food does Whataburger in Boerne offer?
Whataburger serves burgers, chicken, salads, and breakfast items, all made to order with 100% pure beef on a toasted five-inch bun.
What are the operating hours of Whataburger at 621 W Bandera Rd, Boerne, TX?
The Boerne Whataburger location is open 24 hours a day, seven days a week.
Does Whataburger in Boerne offer delivery or curbside pickup?
Yes, Whataburger offers both curbside pickup and delivery services at this location.
Can I order Whataburger's menu online through an app?
Yes, you can order Whataburger via their app available on the App Store and through their menu website at whataburger.com/menu?unitNum=844.
Is the Boerne Whataburger location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger have seating available for dining inside the Boerne location?
Yes, this Whataburger location has seating available for dine-in customers.
Is the Boerne Whataburger location suitable for families with children?
Yes, it welcomes children, has a children's menu, and offers high chairs for young diners.
What nearby restaurants can I visit along with Whataburger in Boerne?
Nearby food options include It's Just Wings, Chili's Grill & Bar, Taco Bell, Shang Hai Chinese Restaurant, and two Starbucks locations for coffee.
If I'm visiting The Home Depot in Boerne, how close is the Whataburger?
Whataburger is conveniently located nearby at 621 W Bandera Rd, just a short distance from The Home Depot, making it easy to grab a meal before or after your visit.
Are there lodging options near Whataburger in Boerne for travelers?
Yes, travelers can find several nearby hotels such as Americas Best Value Inn, Days Inn by Wyndham Boerne, and Hampton Inn & Suites Boerne close to Whataburger.