Whataburger

4.1
2430 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
621 W BANDERA RD, BOERNE, TX
78006, United States

Hours

Reviews

4.1
2,398 reviews
5 stars
1,328
4 stars
558
3 stars
226
2 stars
90
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, particularly from specific staff members, with reports of rudeness and lack of attentiveness.

Order Accuracy

Customers frequently reported issues with incorrect orders, including missing items and wrong food being served.

Wait Times

Long wait times in the drive-thru and for food orders were a common complaint, with some customers experiencing waits of over 30 minutes.

Food Quality

While many customers enjoyed the food, there were complaints about food being overcooked, stale, or not meeting expectations.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, including dirty floors and overflowing trash cans.
  • DB
    Dawn Baker
    1 day ago
    4.0
    I did a curbside order for breakfast. I got 2 breakfast items that were correct but the 2 burgers meals I got were not correct. One burger didn't have cheese like it should and the other one was a jalapeno cheeseburger missing the jalapenos 😔 Needless to say, this was disappointing and I didn't have time to have them fix it. The lady that brought our order out went to the driver's side and stood there with bags in hand even though there was clearly no one in the driver's seat to take it from her. This left me leaning over the center console to roll the window down. Smh. Could have been a better experience
  • JH
    Juan H
    5 days ago
    3.0
    My grilled chicken was burnt on one side. I had to peel off one side of the cutlet to consume it. Soda machine is great though.
  • LS
    Lalo Sosa
    Jan 4, 2026
    1.0
    They always serve the food cold, that's why I don't like Whataburger. The other day I bought one and it was cold, and the fries were cold too.
  • NG
    Not Michael Godfrey
    Jan 1, 2026
    1.0
    45 minutes in the drive thru (still here btw) hire more people. It’s not like Boerne has options
  • CS
    Charles Salsedo
    Dec 31, 2025
    1.0
    This is what was handed to me….Ridiculous can’t believe they would actually wrap and hand this to a customer !

Frequently Asked Questions About Whataburger

What types of food does Whataburger in Boerne offer?

Whataburger serves burgers, chicken, salads, and breakfast items, all made to order with 100% pure beef on a toasted five-inch bun.

What are the operating hours of Whataburger at 621 W Bandera Rd, Boerne, TX?

The Boerne Whataburger location is open 24 hours a day, seven days a week.