Sonic Drive-In

3.2
1102 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Boerne, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 121 West Bandera for the ultimate SONIC experience!

Location

Sonic Drive-In
121 West Bandera, Boerne, TX
78006, United States

Hours

Reviews

3.2
1,102 reviews
5 stars
325
4 stars
225
3 stars
170
2 stars
89
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Performance

While some staff were noted as friendly, overall reviews indicated a lack of training and urgency among employees.

Food Quality

Several customers complained about the quality of food, including items being overcooked, stale, or not as expected.

Management Issues

Numerous reviews pointed to poor management practices, including understaffing and inadequate response to customer complaints.
  • CD
    Chelsea DeHoyos
    3 days ago
    1.0
    So I was using the App to order and it was not working when I checked out and error. I was just trying to order a large sweet tea. The store refused to honor the half price app deal and took 20 mins to serve me a sweet tea and full price. Poor management and service!
  • YJ
    Yvette De Jesus
    Dec 31, 2025
    1.0
    Worst Sonic ever!!! Worst customer service, worst attitudes, and so disgusting!! You called my mom a liar and got upset when she came back at you. We are tired of being treated so disrespectful at your Sonic because of the color of our skin!! Girl with glasses is absolutely a horrible human being. Do better!! We will never be back!!
  • BB
    Brandon Barbosa
    Dec 14, 2025
    1.0
    Always waiting it feels like an hour, every time I go, I feel like it couldn’t get worse but it does
  • EE
    Ed
    Dec 11, 2025
    4.0
    Had the $.99 corn dogs.
  • MM
    Mariah Martinez
    Dec 5, 2025
    3.0
    Slower and more expensive than other Sonics