Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Boerne, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 121 West Bandera for the ultimate SONIC experience!
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Performance
While some staff were noted as friendly, overall reviews indicated a lack of training and urgency among employees.
Food Quality
Several customers complained about the quality of food, including items being overcooked, stale, or not as expected.
Management Issues
Numerous reviews pointed to poor management practices, including understaffing and inadequate response to customer complaints.
CD
Chelsea DeHoyos
3 days ago
1.0
So I was using the App to order and it was not working when I checked out and error. I was just trying to order a large sweet tea. The store refused to honor the half price app deal and took 20 mins to serve me a sweet tea and full price. Poor management and service!
YJ
Yvette De Jesus
Dec 31, 2025
1.0
Worst Sonic ever!!! Worst customer service, worst attitudes, and so disgusting!! You called my mom a liar and got upset when she came back at you. We are tired of being treated so disrespectful at your Sonic because of the color of our skin!! Girl with glasses is absolutely a horrible human being. Do better!! We will never be back!!
BB
Brandon Barbosa
Dec 14, 2025
1.0
Always waiting it feels like an hour, every time I go, I feel like it couldn’t get worse but it does