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McDonald's

3.3
(3051 reviews)

Business Details

706 E I-20, Big Spring, TX
79720, United States
(432) 264-7552
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
706 E I-20, Big Spring, TX
79720, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.3
3,051 reviews
5 stars
1,092
4 stars
512
3 stars
488
2 stars
229
1 star
730
  • EV
    Edgar V
    Apr 1, 2026
    1.0
    Food was awful, restrooms no soap or towels and most of the main menus were out of stock..
  • BG
    Brian Gragg
    Mar 31, 2026
    1.0
    3/31/26 6am got a steak egg & cheese beagle hard like a rock the worst place to get early breakfast it's not hard to get stuff right
  • SS
    Sim Store
    Mar 23, 2026
    3.0
    The food at McDonald's certainly isn't tasty, but sometimes you have to eat there simply because there's no other choice.
  • NM
    Nikki Merritt
    Mar 14, 2026
    1.0
    Ordered food to dine in at 1106 am and didn’t get food till 1145. Service is absolutely terrible and slowest place ever! Won’t be stopping again.
  • BN
    Brandie Nolen
    Feb 21, 2026
    1.0
    Poor customer service. My husband and I are travelers and we stop by almost everywhere. Mcdonalds is one of the biggest franchises out there and I haven’t really had an issue until now. This particular Mcdonalds has an older woman that works the front counter Her name isn’t relevant. But her attitude speaks for itself. There was an issue we had with our order in their kiosk and this employee immediately told my husband it was his fault. That he made the mistake and he needs to go to the other side for help. She also continued to make rude and sly comments where everyone can hear her. I then asked to speak to a manager who seemed to be understanding and I look to my right and she’s staring me down, so I look back and she immediately says she doesn’t know what happened, and began arguing with me about how she doesn’t see what she did wrong. So I explained to her that it’s a customer service job, and she’s supposed to help customers when they ask for it, and if she couldn’t provide the help then she should get someone else who can. Her manager apologized for her. I told her don’t apologize to me, she’s the one who needs to be sorry, and she should apologize to my husband for the way she treated him. We work hard driving through 48 states all we ask is for a little respect. The rude lady then approached our table because she sees me doing the survey. And gives us a wack apology. “You guys can do whatever you want, I’m just here to say sorry, but idk what happened or what I did, I just wanted to come here and get that out the way”. We said thank you. But no ma’am unacceptable. Watch out for her. Like she said if you need help. Go to someone else.

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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