Whataburger

3.7
2419 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1110 S GREGG ST, BIG SPRING, TX
79720, United States

Hours

Reviews

3.8
2,370 reviews
5 stars
1,063
4 stars
513
3 stars
282
2 stars
177
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and unsanitary conditions.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rude interactions and poor handling of orders.

Cleanliness

Numerous customers noted that the restaurant was dirty, with sticky tables and floors, indicating a need for better maintenance.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with items missing or wrong, leading to customer dissatisfaction.
  • JC
    James Chapple
    Nov 17, 2025
    1.0
    How do I start....food SUCKED...service SUCKED..when you allergic to Onions and you tell them NO ONIONS..that's usually what I mean. No Onions. After everything including paying almost 50 bucks for food they said BBQ Sauce cost extra. Why is it so hard to get any decent food in this town...no one cares.
  • MM
    Monica
    Nov 7, 2025
    1.0
    This serves cold fried never gets orders right
  • JV
    Julio Vallejo
    Nov 5, 2025
    2.0
    Took a while to get my food but when I got to the window the food was cold.
  • SW
    Sue Ward
    Oct 31, 2025
    5.0
    We just had the biscuits and gravy and they were delicious. Gravey was YUMMY. THANK YOU
  • JH
    Jeremy Hernandez
    Oct 26, 2025
    1.0
    Messed up my order after waiting over 30 mins for my order had to go back and wait again poor customer Service wasn’t even greeted !!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Big Spring, TX?

Whataburger in Big Spring, TX is open 24 hours a day, 7 days a week, although holiday hours might differ.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.