Whataburger

3.7
2436 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1110 S GREGG ST, BIG SPRING, TX
79720, United States

Hours

Reviews

3.8
2,387 reviews
5 stars
1,072
4 stars
518
3 stars
282
2 stars
178
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, with some experiencing waits of over 30 minutes.

Food Quality

Many reviews indicated issues with food temperature, with several customers receiving cold or stale items, and complaints about incorrect orders were common.

Customer Service

While some staff members received praise for their friendliness and helpfulness, there were numerous reports of rude service and poor handling of orders.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables, floors, and unsanitary conditions.
  • MZ
    Maria Zafra
    6 days ago
    1.0
    There’s 4 to 5 workers no line but we still waited a long time. Never will we come back to that store.
  • TJ
    Tanya Jenkins
    Jan 1, 2026
    1.0
    Been in drive for over an hour and a half and still haven't gotten my food .. pretty sure it will be cold again
  • HM
    Heavenlee Meadoe
    Dec 26, 2025
    5.0
    I’d like to thank John Olivias for his customer service today. Got cheese on my chicken sandwich and he wasted no time fixing it. That’s a man that makes things happen! Super nice and hard working. Definitely keep him around.
  • RF
    Rebecca F
    Dec 22, 2025
    5.0
    This place is amazing ! Great food, awesome service, and amazing workers. We love coming to this whataburger. Always a great spot in Big Spring!
  • JA
    Jennifer Andress
    Dec 9, 2025
    5.0
    We stopped here on our way home from visiting family for the holiday, and it was exactly what we needed. The staff were friendly and welcoming, and the food came out fresh and hot. Overall, a great experience and a perfect stop during our drive.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Big Spring, TX?

Whataburger in Big Spring, TX is open 24 hours a day, 7 days a week, although holiday hours might differ.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.