McDonald's

3.3
3000 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
706 E I-20, Big Spring, TX
79720, United States

Hours

Reviews

3.3
3,000 reviews
5 stars
1,072
4 stars
506
3 stars
477
2 stars
229
1 star
716

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and problems with order accuracy.

Cleanliness

The restaurant was frequently described as dirty, with some customers noting unsanitary conditions.

Food Quality

While some customers enjoyed fresh food, many complained about cold meals and incorrect orders.

Kiosk Usage

Several reviews mentioned frustration with being directed to use kiosks instead of being served at the counter.
  • LS
    Linda Swind
    Jan 4, 2026
    5.0
    Today, I found out this store offers hamburgers with no added salt! Great since I'm on a low sodium diet. This was my cheat meal for the week. I took my visiting grandson for a Happy Meal. Along with the lightly salted fries, this was the best Mc Donald's meal I've ever had!
  • RH
    Rocio Herrera
    Jan 1, 2026
    1.0
    Pedí una Happy meal me la dieron sin papas que la Happy meal no lleva papas cuando en mi orden claramente dice lo que lleva, pedi un ice Coffee y me dijeron que no havia que cancelara mi pedido mal servicio revisen siempre antes de retirarse del lugar
  • DY
    David Yeargin
    Dec 29, 2025
    1.0
    Couldn’t place an order, tried to order at the counter but lady wouldn’t take my order. Said use kiosk, it wouldn’t work and the lady walked away when I asked for help. After looking at reviews I understand now, apparently the management and owners don’t care. Can’t believe Corporate doesn’t cancel some of these franchises!
  • RD
    Roberto Duarte
    Dec 28, 2025
    4.0
    What you would expect from a McDonald's. I Like this place for the friendly fast service. Prices have been getting way out of hand lately. Thanks Trump.
  • ME
    Mikayla Everett
    Dec 19, 2025
    1.0
    All I ordered was 3 frappes and I waited for 20 minutes and watched as all the employees were goofing around, stopping what they were doing to pay attention to their conversations and handed out orders to two different customers that walked in and ordered after I had.

Frequently Asked Questions About McDonald's

What are the McDonald's Big Spring, TX location's operating hours?

McDonald's in Big Spring, TX is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the Big Spring McDonald's offers 24/7 drive-thru service.