McDonald's

3.5
1625 reviews
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Business Details

2600 S Gregg, Big Spring, TX
79720, United States
(432) 264-7730
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2600 S Gregg, Big Spring, TX
79720, United States

Hours

Reviews

3.4
1,609 reviews
5 stars
545
4 stars
327
3 stars
314
2 stars
135
1 star
288

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty play areas and overflowing trash.

Service Speed

Customers frequently mentioned long wait times and slow service, particularly during busy hours.

Staff Attitude

There were several complaints about rude or inattentive staff, with some customers feeling ignored or disrespected.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders and food quality, including cold or overcooked items.

Customer Experience

Overall, experiences varied widely, with some praising friendly service while others expressed frustration with management and operational issues.
  • PS
    P S
    Nov 12, 2025
    1.0
    We had such a terrible experience here. I wish we would have went to chickfila for lunch instead. We came here so I could bring my kids to play. Mind you we hardly ever eat Mcdonalds and have never ate inside this one. We finally decided to come just so my kids could play here after they eat . Well we came and the playground/whole room was "out of service" just because they were cleaning it but why close it right at lunch time?? Why not wait until early morning when y'all open or at night before y'all close. Or at least let the kids still play because it doesn't get in the way of yall mopping. Terrible experience for us. First and last time coming. It just doesn't make sense and is such an inconvenience to customers who traveled to come inside to eat.
  • KY
    Kitty Ybanez
    Oct 26, 2025
    5.0
    Clean and neat i took grand girls to play
  • MM
    Melissa Milgrim
    Oct 19, 2025
    1.0
    Listen I know that they can get busy sometimes but when you have a lobby full of customers and people trying to get your attention don't ignore them I was trying to pick up one item and works just kept walking past customers even the managers they where rolling there eyes employees where getting there food for there break before customers got there food
  • EG
    Eddie Garrett
    Oct 14, 2025
    1.0
    The MD in Snyder proved to be a big disappointment the last few inside visits that I made. There were no napkins and the trash was overflowing, food and trash on the floor as I walked in right by the front door. We were struggling at the order menu and no one offered assistance even though I tried to get their attention. I might do drive through again but never dine in again. McDonald's used to be on point, seems like poor management.
  • BM
    Brooke Mason
    Sep 29, 2025
    4.0
    Food is usually good and made as I ordered it but the wait time gets ridiculously long sometimes.
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Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2600 S Gregg, Big Spring, TX?

McDonald's at 2600 S Gregg is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.