H-E-B

4.4
1923 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 2000 South Gregg in Big Spring, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2000 South Gregg, Big Spring, TX
79720, United States

Hours

Reviews

4.4
1,923 reviews
5 stars
1,239
4 stars
411
3 stars
157
2 stars
40
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude or unhelpful interactions.

Product Quality

Generally positive feedback on the quality of produce and meats, though some customers noted inconsistencies in freshness.

Curbside Pickup

Curbside orders received mixed reviews, with some customers experiencing issues with incomplete orders.

Store Cleanliness

The store is often described as clean and well-organized, although some customers mentioned areas for improvement.

Pricing

Prices are considered high by some customers, especially compared to competitors like Walmart.
  • TF
    Tangie Flo
    Nov 11, 2025
    5.0
    Love to shop here
  • DD
    dixicoal
    Nov 9, 2025
    4.0
    Store needs to be made larger especially the parking lot. Some of the Pharmacy help could be more friendly like others that work in there
  • ML
    Michelle Lastiri
    Nov 8, 2025
    4.0
    Its a small town HEB stop. Decent but a lot of my normal choices of stuff isn't carried.
  • JC
    James Chapple
    Oct 30, 2025
    4.0
    Great place way better than wallmart. Needs a bigger store. And fire the management.
  • YP
    YourFav Person
    Oct 17, 2025
    5.0
    Stephanie in the pharmacy is one of the most beautiful souls I've ever met in my life! She helped me out today when I really needed it. I can't say enough about her kindness! I am still so speechless this review is not good enough. I can't get the words out to explain how grateful I am for her. I don't come in and get my medicine often. I use the curbside pick up, but today I went in and the first thing I thought was, I wonder if Stephanie is still working here?" A 3rd line opened up, and God blessed me with her calling me to that line. God Bless this lady!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.