Multiple reviews highlighted the restaurant's dirty conditions, including filthy floors and bathrooms.
Service Quality
Customers frequently reported rude or unresponsive staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food when it was prepared correctly.
EL
Evan Leib
Jan 3, 2026
5.0
{✓} Hope (-_-)
PP
Phillip
Dec 9, 2025
1.0
Ice machine for the fountain drinks was empty. Floor was dirty with french fries and paper everywhere. Person taking orders was not responsive when questions were ask. The womens toilet was stopped up and was not placed out of order. Ice cream machine was also broken. This was without a doubt the worst Dairy Queen we've ever been to in any state.
ED
Eddie DeLuna
Dec 5, 2025
1.0
Walked in after a day at work expecting to get my food how I ordered instead I got a nasty attitude from the old lady behind the cashier the 2 bigs guys in the back couldn’t fix a burger I ordered a bacon and cheese with no lettuce or tomatoe what I got was a double patty with a strip of bacon … no mayonnaise no mustard no onions NO CHEESE… took it back to get it fixed and they sent it back with a slice of cheese but no toppings
MM
Matthew
Nov 28, 2025
5.0
Very quick and very clean inside
TW
Tobias White
Nov 15, 2025
4.0
Me and the family stopped for lunch. We were a bit skeptical walking in but the staff was very inviting and friendly. Service was great, food was hot and fresh! Thanks for a good experience!
What are the operating hours for Dairy Queen in Big Spring, TX?
Dairy Queen is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Big Spring?
Dairy Queen is located at 1009 Lamesa Highway, Big Spring, TX 79720, USA.
Does Dairy Queen offer takeout and drive-thru services?
Yes, Dairy Queen offers both takeout and drive-thru services for customer convenience.
Is Dairy Queen in Big Spring wheelchair accessible and child-friendly?
Yes, Dairy Queen has a wheelchair accessible entrance, welcomes children, and provides high chairs and a children's menu.
Can I order Dairy Queen food online or through an app?
Yes, you can order Dairy Queen online via their pickup order link and download the DQ Texas App for exclusive deals.
Does Dairy Queen serve coffee and desserts?
Yes, Dairy Queen serves coffee and offers a variety of desserts.
Does Dairy Queen have outdoor seating or a play area for children?
No, Dairy Queen does not have outdoor seating or an area play for children.
What are some nearby convenience stores where I can shop after visiting Dairy Queen?
After visiting Dairy Queen, you can shop at nearby convenience stores such as Twice The Ice, Stripes, and Kent Kwik.
Are there nearby gas stations near Dairy Queen for refueling?
Yes, several gas stations are nearby including Alon Gas Station, Chevron, Sunoco, and Kent Kwik, which also has a convenience store.
What nearby dining options are available around Dairy Queen in Big Spring?
Nearby dining options include Casa Blanca Restaurant, Laredo Taco Company, McAlister's Deli, El Sazon, La Trailita Taqueria, and El Salzon Authentic Mexican Restaurant.