Dairy Queen

Reviews

• BB

  Billingsly

  Mar 20, 2026
  1.0
  Stopped here driving through. Put my order in at 7:32 PM, by 8:12 I still didnt have an order and decided to ask for a refund, which I was given without a problem. Saw many others standing around the register so I assume many customers were having the same problem. I should've checked the reviews first, but didnt think I would need to for a dairy queen.
• BB

  Bizzy Bee

  Mar 11, 2026
  5.0
  I don't think this place currently deserves 2 stars. We had a good experience. Julie was fantastic. The food came out fast and was hot. The dining area was clean as were the bathrooms. Overall not a bad fast food experience.
• FF

  Felicia

  Mar 9, 2026
  1.0
  I stopped to get the famous mint crunchin cookie parfait and was told this specific store doesn’t make them. Disappointed, I noticed they do make parfaits but not the ones you want. The restroom looked really bad and there was no soap in the soap dispenser
• MM

  Mayra Martinez

  Mar 1, 2026
  1.0
  I visited Dairy Queen on 02/22/2026 around 7:30 PM with my grandparents. We all ordered crispy chicken salads, something we used to order often years ago and now go to DQ every now and then I’ve never had a problem at other locations. When we received our food, the salads were served in taco shells, which immediately seemed incorrect. I politely told the employee who handed us the food (I believe her name was Ana, though I’m not 100% sure) that our order might be wrong and explained that I had never received a chicken salad like this before. She told me it was the “new version” of the chicken salad and walked away. As I continued eating, I noticed beans at the bottom, which made no sense. After looking it up later, I confirmed this is not a new version of a chicken salad. It felt like she simply didn’t want to correct the order. I then checked my grandfather’s salad and realized his didn’t even have chicken it had ground beef instead. My grandmother asked to speak to a manager, but we were told there was no manager on site, only a shift lead, and that she couldn’t issue a refund. We were told we could wait until 10 PM when the manager would arrive to get a refund. During this time, the employee made a rude comment out loud along the lines of, “Now she wants a refund once it’s already in the garbage,” even though I had addressed the issue as soon as the food was handed to us. Other customers nearby were also having issues and witnessed her attitude. The employee continued going back and forth with me and was rude not only to us, but to other customers as well. Her behavior was extremely unprofessional and made the situation worse. We were unable to return at 10 PM because my grandparents were heading back to Houston. I called the store afterward, but no one answered. They took my phone number and said someone would contact me. To this day, I have never received a call back, a refund, or any follow-up. The issue was never resolved. This was by far the worst fast-food experience I’ve ever had. The customer service and lack of accountability were extremely disappointing. If I could give this location 0 stars, I would.
• EL

  Evan Leib

  Jan 3, 2026
  5.0
  {✓} Hope (-_-)

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