Business Details
About
Fast Food Restaurant
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
272 reviews
5 stars
114
4 stars
63
3 stars
38
2 stars
15
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Mixed reviews on food quality; some customers enjoyed the food while others complained about cold, overcooked items and incorrect orders.
Staff Attitude
Feedback on staff was varied; some praised friendly service, while others noted rudeness and lack of attentiveness.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others described it as dirty.
Pricing
Several customers felt the prices were high for the quality of food received, leading to dissatisfaction.
- BJBeheka JohnsonNov 17, 20251.0Why have hours stating you’re open until 10 but say you’re out of burgers and ice cream. Seems to be a trend in this town. So you should say serving until 9 and you can look at the lights until 10. People are out here for work and rely on the minimal options for food in Big Lake.
- DTDavid ThatchOct 5, 20251.0Horrible service. Burger was made incorrectly three times with face to face ordering. Never going back. Taco Bell and sonic are a much better option.
- MPMatt PetersAug 10, 20251.0Workers slow. Place is a dirty crapheap. Drive thru I waited 23 minutes for order.. I was the only car.
- PDPatty DuggerAug 3, 20255.0It’s a small town feel.
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in Big Lake, TX?
Dairy Queen in Big Lake is open from 6:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:30 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Big Lake?
Dairy Queen is located at 1300 Second Street, Big Lake, TX 76932, USA.
Does Dairy Queen in Big Lake offer drive-through service?
Yes, this Dairy Queen location has a drive-through service for your convenience.
Can I order Dairy Queen's food online for pickup?
Yes, you can order online for pickup via their order page at https://www.dairyqueen.com/en-us/order/pickup/n/13861/.
Does Dairy Queen in Big Lake have a children's menu?
Yes, Dairy Queen welcomes children and offers a children's menu.
Is the Dairy Queen in Big Lake wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and provides high chairs for children.
Does Dairy Queen serve coffee and dessert items?
Yes, they serve coffee and a variety of dessert options at this Dairy Queen location.
What nearby places can customers visit around Dairy Queen in Big Lake?
Customers visiting Dairy Queen can also find Western Union for money services, Pilot Travel Center gas station, and Taco Bell for additional dining options nearby.
Are there accommodations near Dairy Queen if I'm visiting Big Lake?
Yes, there are several hotels near Dairy Queen including Best Western Plus Big Lake Inn, Cobblestone Inn and Suites, Mustang Motel, Lone Star Lodge, and The Republic Hotel.
Where can I get automotive services close to Dairy Queen in Big Lake?
Nearby automotive services include Marco's Body Shop and NAPA Auto Parts. Gas stations such as Texaco Big Lake, Kent Kwik, and Pilot Travel Center are also close by.