Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, old, or improperly prepared food, including burgers and fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness in the dining area, but others reported sticky floors and unsanitary conditions.
Management
Feedback indicated inconsistent management quality, with some praising managers while others criticized their handling of staff and customer complaints.
Positive Experiences
A few customers shared positive experiences with friendly staff and good food, indicating that there are instances of satisfactory service.
KM
Kaleb Morris
Nov 15, 2025
5.0
The place is always clean, and I have never had any issues here.
RC
rebecca clark
Sep 28, 2025
1.0
Nuggets were old and dried out, the burger meat was also old and dry. The fries were the only thing that was warm
SM
Sandy Martinez
Sep 27, 2025
5.0
Manager was nice and food tasted great!
AF
Amy Dawn Franklin
Sep 26, 2025
5.0
Delicious place
AS
Alicia Sosa
Sep 8, 2025
1.0
Makes no sense to have 50 ppl working but still waited 30min for a chicken sandwich even ordered online ahead of time. Still waited 30min after arriving at the store. A sandwich you put in a dang deep fryer. It's always something at this restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Benbrook, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Benbrook, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 349-3905.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Benbrook Wendy’s serve breakfast?
Yes, this Wendy’s location in Benbrook, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 9221 Benbrook Blvd?
The drive-thru is open daily from 9:00 AM to midnight.
Is the Benbrook Wendy's location open for dine-in and takeout?
Yes, this Wendy's offers dine-in, takeout, drive-thru, and delivery services.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options available via the app or website for ordering.
How can I order food from Wendy's Benbrook location online?
You can order online through the Wendy's app or at https://order.wendys.com and select this location.
What payment methods are accepted at Wendy's on Benbrook Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutritional information for Wendy's in Benbrook?
Menu and nutrition details are available at https://menu.wendys.com and through the Wendy's mobile app.
How can I provide feedback or contact the Benbrook Wendy's location?
Contact via phone at (817) 349-3905, or visit the Wendy's contact page for live chat and surveys.
What nearby fast food restaurants are close to Wendy's at 9221 Benbrook Blvd?
Nearby fast food options include Taco Casa, Arby's, and Whataburger, useful for exploring alternate dining.
Are there nearby services like gas stations or car washes near this Wendy's location?
Yes, QuikTrip gas station and Benbrook Full Services Car Wash are close by for convenience during your visit.
What retail or hardware stores are located near Wendy's in Benbrook?
Sherwin-Williams Paint Store and Tractor Supply Co. are nearby for home improvement shopping.