Wendy's

3.6
561 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9221 Benbrook Blvd., Benbrook, TX
76126, United States

Hours

Reviews

3.6
561 reviews
5 stars
226
4 stars
119
3 stars
82
2 stars
26
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including burgers and fries.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted cleanliness in the dining area, but others reported sticky floors and unsanitary conditions.

Management

Feedback indicated inconsistent management quality, with some praising managers while others criticized their handling of staff and customer complaints.

Positive Experiences

A few customers shared positive experiences with friendly staff and good food, indicating that there are instances of satisfactory service.
  • KM
    Kaleb Morris
    Nov 15, 2025
    5.0
    The place is always clean, and I have never had any issues here.
  • RC
    rebecca clark
    Sep 28, 2025
    1.0
    Nuggets were old and dried out, the burger meat was also old and dry. The fries were the only thing that was warm
  • SM
    Sandy Martinez
    Sep 27, 2025
    5.0
    Manager was nice and food tasted great!
  • AF
    Amy Dawn Franklin
    Sep 26, 2025
    5.0
    Delicious place
  • AS
    Alicia Sosa
    Sep 8, 2025
    1.0
    Makes no sense to have 50 ppl working but still waited 30min for a chicken sandwich even ordered online ahead of time. Still waited 30min after arriving at the store. A sandwich you put in a dang deep fryer. It's always something at this restaurant.

Frequently Asked Questions About Wendy's

Is Benbrook Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.