Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
563 reviews
5 stars
227
4 stars
119
3 stars
82
2 stars
26
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals while others received cold or improperly prepared food.
Cleanliness
The restaurant was noted for being clean, although some customers reported issues with sticky floors and unsanitary conditions.
Management
Management received mixed reviews, with some praising their efforts while others criticized their handling of staff and customer complaints.
- TRThe Truthful reviewer1 day ago5.0Hello again everyone! Ok , if you dont know by now, I do reviews for all of you so you wont have to "suffer" a bad experience from the fast food industry and restaurants in the dfw area. Today 1/11/25 my wife and I were out on one of our adventures as usual and we were driving through benbrook and decided to stop for lunch at Wendy's. We went through the drive thru, now these days unfortunately with fast food, customer service has vanished, you usually get the rude, lazy, no caring employee with horrible communication skills, I cannot stand it when you drive up to a fast food place and give them your hard earned money which helps pay that employee and keep that business running and you are met with complete rudness. But not today folks, today we were had the pleasure of interacting with a kind, very professional young lady by the name of "Jana" she was exactly what you need and expect from the places, something that is slowly going away for whatever reason. She had excellent communication skills, she made us feel extremely welcome and very comfortable, so Jana, thank you for the warm welcome in the drive thru , the food was very fresh and the most important part is, it was made correct! Ive seen the bad reviews for this location and i will just say to everyone, dont give up on this place just yet, i think jana can lead her team and get the ratings up, wendys, i cant stress this enough, these are the kinds of people you and many other food chains need to bring back so the customer doesn't have to pull up to your establishment and say " i wonder how this is going to go" but as for my wife and i , because of Jana we will definitely be back to this location because of you and I hope you are instilling these qualities in your employees because you did an awesome job , thank you once again Jana.
- AWAnna Wunderlich5 days ago1.0Can't manage to give a receipt when asked, let alone a straw. Slow and waaaaaay too expensive for fast food.
- KMKaleb MorrisNov 15, 20255.0The place is always clean, and I have never had any issues here.
- RCrebecca clarkSep 28, 20251.0Nuggets were old and dried out, the burger meat was also old and dry. The fries were the only thing that was warm
- SMSandy MartinezSep 27, 20255.0Manager was nice and food tasted great!
Frequently Asked Questions About Wendy's
Is Benbrook Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 9221 Benbrook Blvd?
The drive-thru is open daily from 9:00 AM to midnight.
Is the Benbrook Wendy's location open for dine-in and takeout?
Yes, this Wendy's offers dine-in, takeout, drive-thru, and delivery services.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options available via the app or website for ordering.
How can I order food from Wendy's Benbrook location online?
You can order online through the Wendy's app or at https://order.wendys.com and select this location.
What payment methods are accepted at Wendy's on Benbrook Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutritional information for Wendy's in Benbrook?
Menu and nutrition details are available at https://menu.wendys.com and through the Wendy's mobile app.
How can I provide feedback or contact the Benbrook Wendy's location?
Contact via phone at (817) 349-3905, or visit the Wendy's contact page for live chat and surveys.
What nearby fast food restaurants are close to Wendy's at 9221 Benbrook Blvd?
Nearby fast food options include Taco Casa, Arby's, and Whataburger, useful for exploring alternate dining.
Are there nearby services like gas stations or car washes near this Wendy's location?
Yes, QuikTrip gas station and Benbrook Full Services Car Wash are close by for convenience during your visit.
What retail or hardware stores are located near Wendy's in Benbrook?
Sherwin-Williams Paint Store and Tractor Supply Co. are nearby for home improvement shopping.