Brand Certified
McDonald's
3.4(1818 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8516 Hwy 377 S, Benbrook, TX
76126, United States
Certified by McDonald's • Mar 01, 2026
(817) 249-2773
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,818 reviews
5 stars
655
4 stars
351
3 stars
283
2 stars
121
1 star
408
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, missing items, and food not prepared as requested.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unprofessional behavior from employees.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, leading to dissatisfaction with their meals.
Service Speed
Customers frequently noted slow service times, both in the drive-thru and inside the restaurant, often leading to long waits.
- MNMackie NanceFeb 22, 20263.0Always closes before 11 pm when they’re supposed to be open until 12am
- ASAbby StokerFeb 15, 20261.0Says they open at 5 am on the door and online. Arrived at 630 after placing a mobile order and the doors were locked and no one answered at the drive thru. Luckily I was able to refund and cancel my order but I was very disappointed.
- KWKendall WFeb 10, 20261.0Bad service I placed a online order and they left me waiting for over 10 minutes without acknowledging me at the drive thru window the same thing happened to the person in front of me and the person behind me. The car behind me and I had to drive straight to the window to even get helped.
- CBCissy BassFeb 1, 20262.0We had to repeat our order 3xs thru the drive thru, then repeat it again at the windows, then they messed up our order. They no longer make Carmel sundays...but make Carmel frappes, take the Carmel you dressed on top and make the Sunday. Problem fixed. If you order extra big Mac sauce on ur big Mac, they put spicy big Mac sauce on and it's super spicy. Again just another reason not to go to McDonald's.
- MCMiguel CarreonJan 30, 20261.0Last night I went through the drive thru, and picked up food. I took a bite out of my Mcchicken and when I tell you it was the worst bite I have ever taken, I am not exaggerating. I grabbed the mcchicken and it was a bit cold, but didn’t think much of it. I knew they were busy. But once I bit into it, the chicken was completely cold and immediately breaking down. I was confused thinking they must of served me a Fish. But it came to my surprise that when I opened the sandwich the chicken was coming apart and you can see clearly how it was uncooked. It was mushy and cold. It was coming apart in my hand. I am not one to leave a negative review but this is not okay. This has been a really bad experience that I will never forget. I will add pictures of the sandwich, I have a video as well, but it will not let me post on here.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 8516 Hwy 377 S, Benbrook, TX?
McDonald's is open daily from 6:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to midnight; Friday and Saturday from 5:00 AM to 1:00 AM.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery daily from 6:00 AM to 11:30 PM, including same-day and no-contact delivery options.
What services are available at McDonald's Benbrook location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store or visit their online order link.
What nearby fast food options are available around McDonald's at 8516 Hwy 377 S?
Nearby fast food options include Chipotle Mexican Grill, Golden Chick, KFC, Taco Bell, Jack in the Box, Raising Cane's, Dairy Queen, and Panda Express.
Are there any fitness or wellness centers near this McDonald's?
Yes, Crunch Fitness gym and Family Chiropractic Clinic are nearby for fitness and wellness needs.
What convenience stores or gas stations can I find near McDonald's Benbrook?
You can find 7-Eleven, Exxon & Mobil Stations near McDonald's for convenience shopping and fuel.
Is there accommodation available nearby if I am visiting McDonald's from out of town?
Motel 6 Benbrook is a nearby hotel where you can stay if visiting this area.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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