Water Street Waffle Co

Reviews

• RR

  Robbie Reyes

  1 day ago
  4.0
  It was a wait to get the food , but it was well worth it. I wish they had wifi 🛜 for the wait. They have espressos and cortado ☕️. I had The carnivore omelette and fried Green tomatoes (sauce has a kick). I highly recommend both.
• AH

  Adriana Ha

  2 days ago
  1.0
  I called on a Tuesday to ask Water Street if they would be able to accommodate my group of 12 for a baby shower on Sunday at noon. The employee who answered told me they don’t take reservations but promised she would write us down on their schedule and ensured we would be seated within 30 minutes of our requested time. I arrived on Sunday at 11:30am and checked in with the hostess. She says she sees our group on the schedule but lets me know it’s not a reservation. I tell her I understand as that’s what they told me on the phone along with the 30 minute time frame of being seated at our requested time. She tells me she’ll take a note of that in our check in and will make it a priority to get us seated ahead of other groups. Fast forward 1 hour and 15 minutes later (12:45pm) I go back in to check with the hostess what our estimated wait time is and she was unable to tell me. She gets the manager who then tells me it could be 30 more minutes. I reiterate what I was told on the phone about being seated within 30 minutes of our requested time and she tells me she has no idea who told me that because that isn’t their policy on the weekends (in a not so polite tone). The manager doesn’t apologize or try to remedy the situation. Our group decided to leave and go across the street for lunch. Overall, I was disappointed in the customer service I received. The employees and manager should have been more upfront and honest with their policy when I had called on the phone days prior instead of making a promise they could not fulfill. Instead, I wasted 1 hour and 20 minutes waiting on a table that was never available.
• KB

  Katie Burns

  5 days ago
  4.0
  Water Street Waffle is one of my favorite spots. The food is always worth it and you can tell everything is made with care. Just know it’s a popular place, so the wait can be a bit long and service moves at a relaxed pace. It’s a great sign of how much people love the food.
• LC

  Luis Camarillo

  Mar 1, 2026
  5.0
  This place is highly recommended, this is one of the very few that I give the Five stars, this happened when when everything you see and eat is unmatched, never seen this kind of dishes before. Congratulations 👏🎉
• JP

  Jesica Plotkin

  Feb 15, 2026
  1.0
  My husband and I love trying new mom and pop places. Found this place on google and thought it looked good. Traveled there to be told it was an hour wait. We don’t mind waiting but when we looked around there were empty tables every where and there was no one around waiting, so we chose not to wait and went elsewhere. Very disappointed.