Wendy's

4.1
775 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Bellaire, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bellaire, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4544 Bissonnet, Bellaire, TX
77401, United States

Hours

Reviews

4.1
775 reviews
5 stars
409
4 stars
194
3 stars
96
2 stars
30
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with some experiencing long wait times and incorrect orders.

Food Quality

There were numerous complaints about food being cold, greasy, or not fresh, with several customers expressing disappointment in the taste and quality of their meals.

Customer Service

While some customers praised friendly staff, others noted rude or indifferent service, indicating inconsistency in customer interactions.

Cleanliness

Some reviews highlighted that the location was clean and well-maintained, while others mentioned issues with the atmosphere and overall upkeep.

Order Accuracy

Many customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.
  • WJ
    Waleed Darwish (Wally Jo)
    Sep 17, 2025
    5.0
    Sensational online order system Amazing drive thru service. Wendy, I told you before, Honey, I'm married, stop tempting me! Wally Jo's THUMBS-UP
  • TH
    Tony H.
    Sep 16, 2025
    1.0
    Was waiting to pick up an order, and store seemed closed. I waited for 25min in the drive thr, after leaving i turned to the windows and saw about 3 guys playing. Literally playing video games, like really bro... smh completely bad customer service
  • MM
    Marli Mbaye
    Sep 8, 2025
    5.0
    they always get my order right, they treat me nice, and the food tastes good and isn't too greasy.
  • SK
    Sunroof King
    Aug 27, 2025
    1.0
    ⭐☆☆☆☆ One of the worst food experiences I’ve ever had. They call it a “hamburger,” but it has nothing to do with beef or what a real hamburger should taste like. The texture and flavor were so strange that I honestly wouldn’t even give it to my dog. The place feels like it’s on the verge of closing — no customers, run-down atmosphere, and the staff look unprofessional with no uniforms and a careless attitude. Service at the drive-through is painfully slow, even though I was the only car there. The property itself is huge, but it feels wasted on this location. If management doesn’t step in, I wouldn’t be surprised if this Wendy’s shuts down soon. Absolutely disappointing.
  • KI
    k a i
    Aug 20, 2025
    1.0
    I accidentally sent my mobile order to this store instead of the one near me, as for whatever reason it showed this location as closest despite being 14 miles away. Couldn't cancel through the app; and their support was already closed. This should of been an easy enough fix with a call to the store to cancel the order so I can reorder it at the Wendy's that's right up the street from me. After trying to call over 10 times, I ended up having to drive over 30 minutes away to pick up food that'd be cold by the time I'd get home just to have one the employee's giggle and let me know they don't pick up the work phone at this location for whatever reason? The guy even looked confused when I suggested they should maybe answer their phone if their location is accepting mobile orders. Not to mention they weren't even busy, it practically looked closed. Ridiculous.

Frequently Asked Questions About Wendy's

Is 018 Bissonnet Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.