While many customers praised the food as delicious and flavorful, there were several complaints about inconsistencies, such as undercooked pizza and poorly prepared takeout orders.
Service Experience
Service received mixed reviews; some customers highlighted exceptional service from specific staff members like Irem and Emily, while others reported slow service and unprofessional behavior.
Cleanliness Concerns
There were reports of unsanitary conditions, particularly in the bathrooms, which negatively impacted the dining experience for some customers.
Atmosphere
The restaurant's atmosphere was generally well-received, with many enjoying the ambiance and location, especially before movie outings.
Customer Service Resolution
Positive feedback was noted regarding management's responsiveness to issues, such as personally delivering missed orders, which enhanced customer satisfaction.
DK
Donna Kobayashi
Nov 11, 2025
5.0
LOVE! What a sweet restaurant and great food and service!
DH
Daniel Hawn
Oct 19, 2025
5.0
Great food, friendly service and great atmosphere. The garlic fries were even better than I expected!
JG
Joseantonio Polanco Gutierrez
Oct 13, 2025
1.0
Hello, the place is very nice. I have always gone there to eat with my family, but I found it very unpleasant to see a skinny, red-haired girl in the bathroom making videos and then when she was leaving the bathroom she had her fingers in her nose and without washing her hands, she arrived at the pizza area and started helping a boy prepare it. One less customer to see that girl picking her fingers in her nose and that's how she left the bathroom. Take care and be more attentive to the staff that works with you.
DM
Dave M
Sep 22, 2025
1.0
I ordered a salad to go and it was the worst, they didn’t wash the lettuce, it came with dirt!!
MG
Michael Gallimore
Sep 1, 2025
2.0
Came for lunch on a Monday. Service was very slow and lacking. Ordered a meatball sub that arrived with cold marinara sauce on the bun and fries were almost cold as well. Took more than five minutes to get an ice water refill as well (restaurant wasn't super busy either). Wife's Caesar salad was tasty and arrived several minutes before the sub. View from outdoor seating was nice and pleasant.