Service Quality
Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like Crystal, Amanda, and Jaz.
Food Quality
The food received mixed reviews; while many enjoyed the steaks and other dishes, some reported issues with overcooked or poorly prepared meals.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including sightings of cockroaches, which significantly impacted customer experiences.
Wait Times
Customers frequently noted long wait times for food and service, particularly during busy periods, leading to frustration.
Atmosphere
The restaurant's ambiance was generally well-received, although some mentioned it could be too cold or dark at times.