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McDonald's

3.3
(1454 reviews)

Business Details

12514 W Hwy 71, Bee Cave, TX
78738, United States
(512) 263-8083
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12514 W Hwy 71, Bee Cave, TX
78738, United States

Hours

Reviews

3.3
1,454 reviews
5 stars
475
4 stars
295
3 stars
238
2 stars
110
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect sizes.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poor preparation.

Cleanliness

Some reviews noted cleanliness issues, particularly in the bathrooms and dining area.

Positive Experiences

A few customers praised the fast service and friendly staff, indicating that experiences can vary.
  • ML
    Matt Lee
    Feb 24, 2026
    5.0
    Excellent service. I love these guy.
  • AO
    Adam Olson (Ole)
    Feb 22, 2026
    1.0
    Get robots already. No personality, cant get order right. Its not quality food its fast food. This place aint fast
  • JC
    Julia M Camarena Contreras
    Feb 20, 2026
    1.0
    I placed my mobile order at 6:26 AM and went to pick it up at 7:12 AM. While waiting to be served, Leslie just stood at the window ignoring me with another employee. I asked about my order, and they had no idea about it. I showed it to them again, and they started physically searching for it. Then she went to look for it in the system and told me I had to pay for it again to reorder it (paying again, so my mobile pay doesn't apply, or they don't care about the advance service at all). I called to report her, and a supposed manager answered who wouldn't give me her name and was arrogant and rude.
  • FF
    Fernando Fajardo
    Jan 31, 2026
    1.0
    Dint got the food right
  • A_
    AmandaAshley _V
    Jan 15, 2026
    1.0
    The drive thru opens at 5 and they are never ready at 5. I’ll sit there at the speaker waiting with no communication. After I say hello again, then they say hold on. Then something is always not ready or working. And they always forget something from my order.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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