McDonald's

3.3
1446 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12514 W Hwy 71, Bee Cave, TX
78738, United States

Hours

Reviews

3.3
1,446 reviews
5 stars
469
4 stars
295
3 stars
238
2 stars
110
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with instances of employees ignoring customers or displaying a lack of urgency.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and poor handling of special requests.

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and dining areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • KK
    Kaleb
    Dec 7, 2025
    1.0
    So I was doing Door dash, arriving perfectly on time and waited for over 20 minutes to retrieve the order for the person. No communication with me, like "Hey we are a bit behind on getting it out" I had to flag one of the people down and while I know they are busy some communication would be very appreciated considering waiting 20+ minutes is annoying to begin with.
  • SS
    seka
    Dec 5, 2025
    1.0
    have been waiting for my mobile order for 30 mins now. it’s like this everytime and the food is never fresh. -waited an hour, when i tried to ask employees they would straight up ignore you.
  • AS
    Alma Salinas
    Nov 11, 2025
    5.0
    Fast, friendly and always delish
  • AR
    ALVA GLADIS Romo
    Nov 10, 2025
    5.0
    Super rápido pero muy malgenio los empleados
  • MM
    memes
    Oct 27, 2025
    1.0
    My husband and I stopped in to get a quick bite. We placed our order and I stood at the counter and noticed the manager on her phone for roughly 5 mins before turning around and asked me if I placed my order which I had answered yes. Upon receiving my order which included a fish filet large meal, a large coffee and a mcdouble. We ordered those items to get the monopoly game pieces. Upon looking over our order, I asked the gentleman why did the fries and fish sandwich and large sprite did not have the pieces on there and he replied with oh the game is over. Which clearly it is not because my coffee cup had the game pieces. So then the gentleman proceeded to speak to the manager in Spanish and then she turned and handed me an empty coffee cup to give me a game piece. And I stated ok, but I'm missing three game pieces, one for the sandwich, one for the fries, and one for my husband's large sprite. The manager looked at me and said, well I gave you a cup for one piece. How does that make up for it. They were extremely rude and unprofessional. Do better!!

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Bee Cave, TX?

McDonald's in Bee Cave, TX is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

When is the McDonald's drive-thru open?

The drive-thru operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight on Friday and Saturday.