H-E-B

4.5
2013 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 12400 W Highway 71 in Bee Cave, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
12400 W Highway 71, Bee Cave, TX
78738, United States

Hours

Reviews

4.5
2,013 reviews
5 stars
1,371
4 stars
445
3 stars
104
2 stars
30
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Quality

While fresh produce and ready-made food received positive feedback, there were complaints about moldy items and poor quality in certain departments.

Store Layout

Customers appreciated the store's layout and cleanliness, making it easy to find items.

Checkout Experience

There were mixed reviews about the checkout process, with some praising efficiency while others reported long waits and understaffing.

Curbside Service

Curbside pickup received criticism for being slow and inconsistent, with some customers expressing frustration over missing items.
  • JS
    Jenna Simmer
    Oct 29, 2025
    1.0
    HEB is raising the prices on all their products, but the quality is going down. Several rotten things that were purchased at this location include meat and guacamole.
  • CY
    Chak Yarlagadda
    Oct 20, 2025
    5.0
    Great fresh produce.
  • NS
    Nick Schreiber
    Oct 7, 2025
    5.0
    Good stores
  • MB
    Marsha Bullard
    Oct 2, 2025
    4.0
    People who work here are very pleasant and helpful.
  • VG
    Vitaliy Greenberg
    Sep 28, 2025
    5.0
    Went into my favorite H-E-B to stock up on groceries for the week and was really impressed, as always. They’ve got a great selection of international wines, seltzer teas, and a wide range of beer. The staff in the wine and beer section were especially helpful and even helped me track down a case of Happy Dad. They carry the mixed packs, variety tea, and even the Happy Dad Iced Tea Half & Half. That definitely made my day thanks, H-E-B!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.