H-E-B

4.5
2022 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 12400 W Highway 71 in Bee Cave, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
12400 W Highway 71, Bee Cave, TX
78738, United States

Hours

Reviews

4.5
2,022 reviews
5 stars
1,376
4 stars
447
3 stars
104
2 stars
30
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many praise helpful and friendly employees, others report rude behavior and poor service.

Product Quality

There are concerns about the quality of certain products, particularly in the bakery and produce sections, with reports of spoiled items.

Curbside Service

Curbside pickup is frequently criticized for being slow and inefficient, leading to customer frustration.

Store Conditions

The store is often described as clean and well-stocked, but there are complaints about understaffing and long checkout lines.

Pricing Concerns

Customers have noted rising prices and inconsistencies in product availability, leading to dissatisfaction with value.
  • YB
    Youcef Barigou
    5 days ago
    5.0
    Clayton (healthy living department) is such a nice person: even after a very long day of hard-work he still finds the energy and patience to answer questions. Heb, please take care of your hard-working employees!
  • BR
    Barbara Robinson
    Jan 5, 2026
    5.0
    It's HEB.
  • GN
    Grace Navarro
    Dec 17, 2025
    1.0
    Compared to other H‑E‑B curbside locations they are either always under staffed or just extremely slow.
  • DM
    Don Mclaughlin
    Dec 16, 2025
    4.0
    I shopped... it was good. Short lines and lots of check outs lines available.
  • GE
    geoffrey eltgroth
    Nov 29, 2025
    1.0
    Whoever made the guacamole here it was disgusting on 11/29/2025 it usually has a good consistency and flavor what I got was essentially just a liquid with very little taste so disappointing for the price they charge

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.