Wendy's

3.3
1320 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Bedford, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bedford, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1509 Brown Trail, Bedford, TX
76022, United States

Hours

Reviews

3.3
1,320 reviews
5 stars
449
4 stars
277
3 stars
167
2 stars
103
1 star
324

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported receiving cold, poorly prepared food, with several instances of incorrect orders.

Cleanliness

The establishment was frequently described as dirty, with complaints about filthy bathrooms and sticky floors.

Management Issues

Several reviews pointed to ineffective management, with staff lacking training and the overall operation being poorly run.

Mixed Experiences

While some customers praised individual staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • VW
    Venitia Williams
    1 day ago
    1.0
    Wendy’s at the Bedford location 1509 Brown trail worst experience ever. The “shift manager” claims that my card wasn’t going through and proceeded to tell me she couldn’t ring me up on another terminal. So I called my bank in front of her, my bank said usually with declined transactions it would still show up on Wells Fargo’s end. NONE OF THOSE TRANSACTIONS SHOWED! So obviously she’s too slow to work a computer and a terminal. So I asked her to run my card again or I can pay with cash, she refused to serve me because I “snatched my card” . Meanwhile her co worker is talking to her and she is using profane language to him. How unprofessional. Then they have friends in there one lil wayne looking dude vaping at the counter. Don’t ever go here. Save the trouble.
  • CS
    Caden Smith
    3 days ago
    2.0
    I just got off of school and I came here to have something to eat. I got a three-piece chicken tender combo but it took 30 minutes to get and also they ran out of barbecue sauce which they told me last time I was here and I can't have my chicken tenders without their barbecue sauce it's literally my favorite. And another thing they didn't have any ice either. They should really restock on barbecue sauce and ice
  • JA
    John Avery
    4 days ago
    1.0
    The new manager Claudia is the worst manager ever I came in and bought breakfast I asked for a manager she came up there was very rude very disrespectful she need to be replaced because of my food was sloppy she do not need to be working in a fast food restaurant if she going to have an attitude someone need to stop her she act like she do not want to do her job
  • AA
    Alexis
    Jan 4, 2026
    1.0
    We got here around 11:30pm and on Saturday it says they are open until 2am. There was an employee standing by the drive through on her phone that told us they were closed. Confused because there was a person getting food at the window, we checked again and it says they close at 2am on Saturday. I guess they were just lazy and didn’t want to take any more orders for the night.
  • KH
    Kayla Hubbard
    Dec 24, 2025
    1.0
    Horrible experience, horrible night employees. Placed a mobile order and the workers watched me sit at the window for 15 minutes until they decided to close instead of just making my order. Nobody said sorry we closed the kitchen or anything. Don’t patronize this establishment ever.

Frequently Asked Questions About Wendy's

Is Brown Trail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the drive-through at Wendy's Bedford, TX?

The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.