Wendy's

3.6
1168 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3924 Highway 121, Bedford, TX
76021, United States

Hours

Reviews

3.6
1,168 reviews
5 stars
470
4 stars
260
3 stars
181
2 stars
68
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude service while others praised helpful and friendly staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported stale or improperly prepared food.

Cleanliness

Concerns raised about cleanliness, particularly regarding food handling practices and unsanitary conditions.

Drive-Thru Experience

Drive-thru service is generally faster, but issues with order accuracy and staff communication persist.
  • AA
    Aashiq Ali
    Nov 13, 2025
    5.0
    The service was phenomenal! Been going to Wendy’s for years, but the staff here took the time to ensure everything I had ordered was in! Blown away by their service.
  • AR
    Angela Riggin
    Nov 13, 2025
    3.0
    Order whatever you want.. they'll give you whatever they want anyways.... just pull up and say food.
  • SH
    Sydney Horn
    Nov 11, 2025
    1.0
    You know it’s bad when the Wendy’s guy put you on a diet. Gentlemen wouldn’t let me order more than the two for three. When I tried to order more food he said oh that’s it the2 for 3 lane ends left very fast. That’s crazy.
  • BB
    Brittany
    Nov 10, 2025
    1.0
    I ordered the taco salad and specifically asked what all comes on it. The employee said tomatoes, grilled corn, tortilla stripe and chicken. I get all the way home and unload my toddler from the car, get inside and realize there is no chicken on my salad. So I paid 10 bucks for some lettuce, tomatoes and corn. I tried to call to inform management and no one answered the phone. Called again, both times the phone just disconnected with no answer. So ill email corporate. Hope this is one of the Wendy's that gets shut down.
  • KS
    kinetic suede
    Nov 7, 2025
    1.0
    Only drive thru was available. Not good when the line is long and you have to use the bathroom... I can spend money 🍔 and use the restroom 🚻 elsewhere. ✌️

Frequently Asked Questions About Wendy's

Is 3924 Highway 121 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.