On The Border Mexican Grill & Cantina

Reviews

• DT

  Dana Thompson

  4 days ago
  2.0
  Too many changes, margaritas are terrible again, first they changed the recipe, then they went back to normal, now they suck again under the new owners. No lior at the bar to speak of, just whatever is left over from closing locations. It very disappointing and honestly a waste of money. Only thing good is some of the staff and the patio at the bedford location.
• CL

  Chris L

  Dec 31, 2025
  1.0
  Oh how the mighty has fallen. With the new take over of OTB it is now awful! Food is terrible, especially the new chips and dip. This location had a wonderful crew who was trying to sell us in the new product. Had a great waiter who was exceptional with his service. Just sad that the food is no longer good. Will never return. It was nice while it lasted. R.I.P OTB we will miss you
• ER

  Eli Rios

  Dec 30, 2025
  5.0
  I had given up on OTB almost a year. Since being bought out by Pappas, I was curious if it would've gotten better. We gave it a shot for lunch, and it is so much better. Get the same quality of food as Pappasitos, but a fraction of the price (we eat Pappasitos at least 2-3 times a month). Fajitas even come with the garlic butter 😋 Those complaining about the new food tasting terrible and not the same, clearly can't afford to have eaten at Pappasitos. My only recommendation, add a bar menu similar to Pappasitos (Reserve Margarita/ etc).
• KL

  Kelly Land

  Dec 20, 2025
  1.0
  From what I can tell now by reading reviews, this 1 star will not be noticed by management. however this is for anyone thinking about dinning at OTB. Picked up an order tonight. Not sure if it’s just this location, but the rice, queso, and beans were a mess, the Borderito is gone, and the steak burrito barely saved the meal. Honestly, the food is now worse than Taco Tuesday at a soup kitchen. If this is the standard On The Border wants to represent, corporate needs a reality check, this brand has clearly lost its way.
• EV

  Erik Vieweg

  Dec 18, 2025
  1.0
  I've been going to On The Border for years. On The Border Mexican Grill & Cantina was acquired by Pappas Restaurants in May 2025 after filing for Chapter 11 bankruptcy in March 2025. Everything I ordered or wanted has changed. No more Guac Live! The salsa and chips changed, and were bad. The menu was changed and didn't look good. It had fewer items. There weren't many people eating during prime time. I'll not be back. PS- The positive reviews in the last few months here are probably paid shills. For example, the poster right before mine had pictures of the items I received at my table during this visit. The problem? They are pictures from before the acquisition. The burrito looked nothing like this, and had changed badly. The chips and salsa? Nothing like what I received at my table. Those are the old chips and salsa. The new chips are more pale and less tasty. The old salsa pictured was amazing. The new salsa is brownish and served warm. Yuck! I'm certain Nancy didn't receive these items at a table two weeks ago as the items changed months ago. Is Nancy just getting around to posting from months ago when she visited, or is she a paid shill?

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