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McDonald's

3.6
(2534 reviews)

Business Details

(817) 354-5863
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 Central Park Boulevard, Bedford, TX
76022, United States

Hours

Reviews

3.6
2,534 reviews
5 stars
995
4 stars
536
3 stars
404
2 stars
173
1 star
426

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and a messy dining area.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Management Issues

Reviews pointed to poor management and training, with calls for better oversight and staff accountability.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, such as cold fries and poorly made drinks.
  • SE
    Shelly Embody
    2 days ago
    2.0
    Always asked to pull into a spot to wait 12 minutes. ..for chicken nuggets?? Horrible service. And worse, with all the McDonald's responses to other complaints, they are 100% aware of multiple service failures at this location and they still continue to operate poorly.
  • SS
    Sandra Sanchez
    Feb 22, 2026
    1.0
    Es el peor mcdonald's el personal tiene cara de enojados y aburridos todo el tiempo ignoran a los clientes no ay amabilidad ni atención al cliente ni les doy cero porque no se puede . Solo recomendaría pongan nuevo personal e ido a otros mcdonald's y la gente es alegre y amable
  • LF
    Lucy Faaumu-McBath
    Feb 16, 2026
    1.0
    I didn’t think any McDonald’s could be worse than the one on Main Street in Euless, but the McDonald’s off Central Drive across from Pennington Field proved me wrong. I waited over eight minutes in the drive‑through, and when I finally received my order, it was incorrect. The fries were cold, and I was not given napkins or the sweet‑and‑sour sauce I specifically requested during my order. This seems to be a recurring issue, not a one‑time mistake. The customer service and management are extremely disappointing, and there was no sense of urgency or accountability for the errors. This location seriously needs better management, improved order accuracy, and basic customer service training. I do not recommend this McDonald’s.
  • RK
    Raevyn Kosanke
    Feb 14, 2026
    1.0
    Drive thru girl is too busy telling off color jokes and goofing off to actually serve her customers, got 3 drinks with no holder and no chance to ask for one because shes telling off color jokes while handing me my food and shuts the window without asking if I needed anything else.
  • OR
    Otaku Radio
    Feb 8, 2026
    1.0
    Had the AI ask me thank you for choosing McDonald’s app bullshit. Gave my entire order. Had an employee ask the same thing as if I just got there. Top it off they gave me the wrong order, then when my order got here the lemonade was basically water and bits of lemon floating in there. Edit: Surprise, my sandwich didn’t have bacon in it.

Frequently Asked Questions About McDonald's

What are the opening hours for dining inside McDonald's located at 2100 Central Park Boulevard, Bedford, TX?

The restaurant is open for dining from 5:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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