McDonald's

3.6
2520 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 Central Park Boulevard, Bedford, TX
76022, United States

Hours

Reviews

3.6
2,520 reviews
5 stars
987
4 stars
533
3 stars
406
2 stars
173
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness and taste.

Cleanliness

Several customers noted that the restaurant and restrooms were dirty, contributing to a negative dining experience.

Inconsistent Experience

Customers experienced a mix of good and bad service, with some praising quick service while others faced significant delays.
  • GL
    GeekHouse LLC
    5 days ago
    2.0
    The food itself is fine but the way this location operates makes the visit frustrating. You are required to use the kiosks and the staff literally ignores customers for long stretches. You have to flag someone down multiple times just to get basic acknowledgement. Because the kitchen is set off to the side, no one can actually see the customers at the counter. I do not know if that is intentional to limit interaction but it makes it extremely difficult to get anything extra you might need. It took me five to ten minutes just to get a cup of water. On other visits I have had the same issue, waiting several minutes just to ask for a sauce or to fix an incorrect order. This location needs to improve customer service and actually pay attention to the people in the dining area.
  • FB
    Frank Brown
    Dec 30, 2025
    5.0
    Had an issue with an order and Brenda fixed it right away. Love this McDonalds. The people make it great.
  • RS
    Rhonda Della Sciucca
    Dec 16, 2025
    1.0
    There is no customer service. She did my order wrong. Charged me alla cat in steady of a meal. I won't go back. The bed to be trained. They act like little robots that don't know what to do. Horrible place.
  • NC
    Nedelka Camarena
    Dec 9, 2025
    5.0
    Always a solid choice! The service is quick, the food is fresh, and everything tastes just like you expect — consistent and satisfying. The fries are always crispy, the burgers come out hot, and the staff is friendly. Perfect spot for a quick bite or a comfort-food craving.
  • ZH
    Zoey Henderson
    Dec 6, 2025
    1.0
    I have been to this McDonald’s for convenience, but I will not be coming back. I had received my drinks today almost HALF FULL. I fully believe that as a worker at a fast food place it’s not that difficult to wait for the foam to go down and add a little more! On other multiple accounts of going up to this McDonald’s they have gotten my food wrong and given me the wrong food and shut the window on me. I have had to manually go inside to fix my order. I truly believe that you should verify the order upon giving it out. As well as verifying if everything is in the bag. I am highly disappointed in this location, and feel as if an employee doesn’t know how to do there Job they should be retrained to do the right position.

Frequently Asked Questions About McDonald's

What are the opening hours for dining inside McDonald's located at 2100 Central Park Boulevard, Bedford, TX?

The restaurant is open for dining from 5:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.