Brand Certified
El Pollo Loco
4.0(1226 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1900 Central Dr, Bedford, TX
76021, United States
Certified by El Pollo Loco • Mar 01, 2026
(817) 684-9020
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/tx/bedford/1900-central-dr
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bedford,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
1,226 reviews
5 stars
685
4 stars
245
3 stars
102
2 stars
53
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about dry, burnt, or cold chicken and missing items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed the food, particularly the chicken and sides.
- JEJordan EFeb 23, 20265.0First time back in 3+ years. Friendly service.
- NNNoneurbusinessFeb 22, 20261.0Bad service, retook my order at window bc they didn’t know what I had.. after ordering it..
- SLSandra LogueFeb 21, 20263.0The last few times we have gotten food here, it has not been the same quality that we're used to from them. We have experienced very dry chicken, incorrect orders, and side items lacking the flavor we crave when we eat here. I hate to leave a review with so few stars but they need to fix whatever has happened that is causing these problems.
- SDSherri DavisFeb 12, 20265.0Wow
- DMDr. MossJan 21, 20261.0We ordered DoorDash. For our dinner and excited to try El polllo loco, and being from southern california, where el pollo loco originated from. We were extremely disappointed with the food. Especially the chicken. It was DRY and BURNT! This is not the standard for el pollo loco, at least not in southern california. Photos will follow.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Bedford, TX?
El Pollo Loco in Bedford is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Can I order El Pollo Loco's food online or via an app?
Yes, you can order online through their website or via the El Pollo Loco app available on the Apple App Store.
What is the address and main contact number for El Pollo Loco in Bedford?
El Pollo Loco is located at 1900 Central Dr, Bedford, TX 76021. The main phone number is +1 817-684-9020.
Does El Pollo Loco have free Wi-Fi for customers?
Yes, El Pollo Loco provides free Wi-Fi to customers at this location.
Is there a drive-through service available at El Pollo Loco?
Yes, this El Pollo Loco location offers a drive-through service for convenience.
What nearby dining options can I visit before or after visiting El Pollo Loco?
Nearby dining options include Chick-fil-A, Central-Office Bar & Kitchen, Chili's Grill & Bar, and It's Just Wings, providing a variety of choices for meals or drinks.
What financial services are available near El Pollo Loco?
Near El Pollo Loco, you can find Bank of America Financial Center, Bank of America ATM, and Bank of America Mortgage services for your banking and mortgage needs.
Are there any fitness or wellness centers close to El Pollo Loco?
Yes, 24 Hour Fitness gym, Central Spa, and The Lash Spa are nearby for fitness and wellness activities.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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