Chipotle Bedford TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and inconsistency in food amounts, often feeling shortchanged for what they paid.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Food Freshness
Several reviews highlighted issues with food freshness, including stale chips and undercooked rice, leading to dissatisfaction.
Cleanliness
The cleanliness of the dining area was frequently criticized, with reports of dirty tables and unsanitary conditions.
Overall Experience
While some customers enjoyed their meals and had positive experiences, many expressed frustration with the quality and service, indicating a need for improvement.
HP
Hirak Patel
Dec 31, 2025
1.0
We walked up to the door not knowing they closed early for New Year’s Eve. There were two guys in the kitchen who noticed us. Not only did they not open the door, but they rudely ignored us and did not show any basic customer courtesy! It was just absolutely ridiculous!!
AA
Austin Bryan Adams
Dec 22, 2025
5.0
Always great
DW
Dawn Anglin Wright
Dec 18, 2025
2.0
I literally got ZERO lettuce, no sour cream, and about 2 tablespoons of rice and a few shreds of cheese! Obviously I was given what they had left over for the night but they charged me full price! I’ve been trying to get thru to the manager for over 20 minutes . Their BS automated system refused to let me talk to a live person! This store SUCKS!!!!!! They continue to tell me that the store is closed when it is not!!! The VERY WORST part is their automated system refuses to let you talk to anyone!!!! This Chipolte SUCKS!!!!!
MM
Moo moo
Dec 13, 2025
1.0
i’ve had it with this place
gross homeless guy there at nights the entire dining area stinks & the employees don’t do anything
this used to be just an emergency meal for me now i won’t even go there foods nasty here