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Arby's

3.7
(843 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3237 Harwood Rd, Bedford, TX
76021, United States

Hours

Reviews

3.7
843 reviews
5 stars
354
4 stars
193
3 stars
111
2 stars
54
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported cold or poorly prepared food.

Cleanliness

Several reviews pointed out cleanliness issues in the dining area and drive-thru, with some describing it as unsanitary.

Value for Money

Customers expressed dissatisfaction with pricing, feeling that the value did not match the quality or portion sizes.
  • AM
    Adam Martinez
    5 days ago
    1.0
    Came by at 1045p on a Saturday. Closed. Why does it say on the website it's open to 11p. Drive all this way for NOTHING!
  • RR
    Rick
    Feb 9, 2026
    5.0
    Drive thru
  • DL
    Dee Lum
    Feb 6, 2026
    4.0
    Good Arby's food. Service was fast and they had good music.
  • CV
    Crystal Vidales
    Jan 28, 2026
    5.0
    I want to give a shout out to the gentleman in drive thru we're super kind and helpful
  • SD
    Sharmini Davies
    Nov 11, 2025
    1.0
    Only driving by and needed a snack Decided to try the steak bites The person at the window repeated 2x to confirm hat we were ordering the 9 piece. 2x we said yes Drive away towards our next errand stop After paying and getting the ordered food Fortunately our next stop was further down Harwood when we discovered we had paid for a 9 pc. But was given a 5 pc. Drive all the way back for an exchange. No explanation for the incorrect order. Just an apology That is one issue The next one is that individual pieces are minuscule compared to what is advertised The third issue The ridiculous price. There is no value here With everyone watching their spending and restaurants trying to survive. This is unacceptable Recommendation Do not waste your time and $ Spend the same amount of $ on a full size piece of steak from the supermarket and cook it yourself.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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