Wingstop

3.4
267 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Beaumont College St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3850 College Street Ste 200, Beaumont, TX
77701, United States

Hours

Reviews

3.4
267 reviews
5 stars
113
4 stars
36
3 stars
26
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised staff for being friendly and helpful, many others reported rude behavior and unprofessionalism.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Food Quality

While some customers enjoyed the food, others complained about overcooked or undercooked wings, excessive seasoning, and overall poor food quality.

Wait Times

Many customers expressed dissatisfaction with long wait times for orders, both for in-store and online orders.

Cleanliness

The cleanliness of the store received positive remarks from some customers, although there were also complaints about unsanitary practices.
  • MA
    Marcos Antonio
    Dec 28, 2025
    3.0
    Went for my order we did online, Wait time 12min Got here in 15min, then I'm told they don't have a sauce anymore and I didnt recieve a callback beforehand to let me know even though the option is still online. *Manage your website better or let customers know before they show up and wait again even longer. I might as well had ordered in store the first time with all this wait. I recommend NOT using their online and call instead.
  • SS
    Sounds On sounds
    Dec 17, 2025
    1.0
    Horrible customer service, those little women in there play too much saying there wasnt the wings of my choice or sauce and as soon as i walked out the door, they were like "we was just playing" even at the starbucks across from this one. Unprofessional at its finest, choose some place else instead of these dumps
  • DM
    Dalexis Marshall
    Dec 6, 2025
    5.0
    Cylita Winford and the other employees service was AMAZING! She engaged with all her customers and gave constant updates about their order and how long we should expect it to be ready, with the help of the kitchen staff staying on beat with the flow of the orders. This location stays very busy, but she always keeps a cool, calm and collected atmosphere. My favorite location!
  • NG
    Nya G
    Nov 26, 2025
    5.0
    Thank you Ms Cylita Winford at Store number 1173. She is the manager and took care of me and my family. She is a very smart and kind young woman. The store is clean and she is very courteous. She has a smile on her fast and helps you even in the lunch rush. This young lady cares about her customers above and beyond. I thank her so much for the fantastic experience. I hope her boss knows she has a diamond
  • GS
    Genese Slaughter
    Nov 26, 2025
    5.0
    I really like this place the food is awesome this is the only Wingstop I go to, The manager Cylita Windord is awesome. She is very knowledgeable and fast and helped me and my family. Clean store and friendly environment. My Cylita Windord is a great asset to the Company and I take my hat off to her. Hands down this manager deserves a raise and more . Store nmb 1173.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.