Brand Certified
Whataburger
4.0(1343 reviews)
Certified by Whataburger • Feb 22, 2026
Business Details
140 S Dowlen Rd, Beaumont, TX
77707, United States
Certified by Whataburger • Feb 22, 2026
(409) 866-2358
Certified by Whataburger • Feb 22, 2026
http://www.whataburger.com/
Certified by Whataburger • Feb 22, 2026
About
Certified by Whataburger • Feb 22, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Feb 22, 2026
Hours
Certified by Whataburger • Feb 22, 2026
Reviews
4.0
1,343 reviews
5 stars
672
4 stars
283
3 stars
148
2 stars
60
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food temperature and freshness, with several customers receiving cold or improperly cooked items.
Manager Performance
Feedback on management was mixed; some praised specific managers for their service, while others criticized the overall management for poor customer handling.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions in the dining area.
Customer Experience
While some customers had positive experiences with friendly staff and good food, many expressed frustration over repeated mistakes and lack of attention to detail.
- ABAlanna BrownFeb 14, 20265.0I had a really great experience here. The staff was very welcoming and made me feel like I actually mattered as a customer. They didn’t even want me waiting long and kept things moving quickly. Everyone was respectful, positive, and you could tell they truly worked as a team. It’s rare to walk into a place and feel that level of genuine customer service. I definitely appreciate the kindness and professionalism!
- ESElizabeth StarkFeb 12, 20264.0Food was good , took a little long to get it , but it was worth it!
- RRRATFeb 6, 20262.0Really bummed I have to do this. I love this franchise and this location. But tonight we spent $40 on a Friday night treat and when we got home the order was completely wrong. I get inflation but that should mean the orders should be perfect. Ill still go back but im bummed. We got hardly no buffalo sauce on our wings and we ordered no cheese on one burger- luckly it was half frozen and flaked right off.
- KGKahleah GearhartFeb 3, 20262.0Ordered off the app on rewards free burger and fries. Fries came cold and took a bite into burger after arriving home, meat was still pink. Called to report it and no answers on the phone. Double check food before eating
- JJJustin JonesJan 21, 20261.0Walked in the front door no one said anything to me just looked at me. Manager was right there doing some paperwork could truly be less bothered by me. Didn’t acknowledge me til I threw my hand up in disgust and sat down then he wanted to say are you ready to order. Told him had a mobile order. Grabbed it grabbed my cup and literally only said I was getting your cup. Thankfully the less paid hourly worker was nice and told me have a good day. This occurred on Monday night around 7 pm. Let’s talk about the burger. Dear lord I’ve been eating Whataburger for over two decades and never have I had a more grease filled top bun. It literally felt like you were biting into a grease sponge. So yes I will never go back to this whataburger
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Certified February 22, 2026Yext Knowledge Graph
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