Taco Bell

3.9
592 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6365 Phelan Blvd in Beaumont. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6365 Phelan Blvd, Beaumont, TX
77706, United States

Hours

Reviews

3.9
592 reviews
5 stars
271
4 stars
140
3 stars
83
2 stars
35
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Consistency

While some customers enjoyed the food, many noted inconsistencies in quality, with complaints about cold items and missing ingredients.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and soda stations.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported a lack of care and professionalism.

Management Issues

Customers expressed concerns about management effectiveness, particularly regarding staff training and order accuracy.
  • GO
    Greg Owens
    Oct 30, 2025
    1.0
    No sense of urgency, not fast food. Ordered online to be ready when I got there in a rush. Order placed at 845p currently 915p and still not ready and restaurant not even busy, worst speed of service ever. Poor management, told me it would be ready when its ready.
  • DH
    Daniel Hall
    Oct 23, 2025
    1.0
    I went to order inside at the establishment and not one person acknowledged me while I was standing at the counter. The entire inside was filthy and there were numerous customers sitting around like they had been there forever. One gentleman said you’re better off going thru the drive thru. I tried that and when I went to pay I gave them a voucher that was given to me by the manager the last time I was there as an apology for the poor service . The staff acted like they didn’t know what the voucher was. What’s the point of getting a voucher if you can’t use it? As bad as the service is at that place, you would think they knew what the voucher was. I’m sure the manager has to hand them out frequently because not one person in that building seemed like they wanted to do their job of helping customers. If you think about getting Mexican food quickly, don’t go here. You can literally sit down at a local restaurant, be helped, and eat faster than going into this place to eat.
  • DF
    Donald Frazier
    Sep 29, 2025
    3.0
    Taco was good. The Nacho Bell Grande was not as good. Will have to think real hard about ordering it again.
  • JR
    John Robinson
    Sep 23, 2025
    3.0
    Never the same people twice at this Taco Bell. It's always a surprise whether you will get great service or they forget half of your order.
  • KS
    Kass Spencer
    Sep 21, 2025
    2.0
    there is no reason i should be in the drive thru for more that 20 min, so you can imagine how absurd 45 minutes sounds… i’m not sure if the whole staff is new but that’s unacceptable

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Phelan Blvd?

The drive-through at Taco Bell is open from 9:00 AM to 3:00 AM every day of the week.

Where is Taco Bell located in Beaumont, TX?

Taco Bell is located at 6365 Phelan Blvd, Beaumont, TX 77706.