Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Beaumont Subway® Restaurant at 320 N 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and inattentive.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and delicious sandwiches, others reported issues with incorrect orders and stale ingredients.
Management Issues
Several reviews highlighted problems with management, including poor staff behavior and lack of inventory, leading to customer dissatisfaction.
Order Fulfillment
There are frequent complaints about order fulfillment, including incorrect items, unavailability of ingredients, and prioritization of online orders over in-store customers.
AR
Anna Rodriguez
Nov 12, 2025
5.0
Leveah has great customer service!!
CB
Crystal Black
Aug 15, 2025
5.0
Restaurant was super clean and well managed. However,Shay needs a raise or a bonus something. She was the only employee working and was holding down the fort with a happy attitude and wonderful customer service. If she's doing the work of 3 people while being a rockstar, she should be compensated in my opinion. Thank you for a wonderful experience Shay!
EM
Erin Matthews
Aug 6, 2025
1.0
This location should be ashamed of themselves. They don't deserve any stars. My husband went to get 4 sandwiches for our family, at 2:30 on a Wednesday afternoon, in a break from burying our beloved dog because we hadn't eaten all day, and they REFUSED to make the sandwiches, saying that was a catering- sized order and it must be placed online. Are you kidding me??? FOR FOUR SANDWICHES??? They disgust me, and we will never return to that location.
KT
Karsten Treme
Jun 29, 2025
1.0
Ordered online and literally the only thing right about the sandwiches is the vegetables. Wrong bread, wrong meat, no cheese at all, not toasted, overall just super disappointing. Getting the wrong meat after I paid extra for the one I wanted is especially frustrating.
What are the operating hours of Subway in Phelan West Shopping Center?
Subway at 320 N 23rd St, Beaumont, TX is open daily from 8:00 AM to 9:00 PM.
What types of meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner.
Does Subway offer catering services?
Yes, Subway provides catering services to meet your event needs.
What are the available ordering options at this Subway?
You can order in-restaurant, online via the app or website, choose curbside pickup, or opt for delivery.
Can I dine in at this Subway location?
Yes, dine-in service is available at this Subway restaurant.
Where is this Subway located?
Subway is located at 320 N 23rd St, Jefferson, Beaumont, TX 77707 inside Phelan West Shopping Center.
What is the phone number to contact this Subway?
You can reach Subway at +1 409-839-4881.
Are there other Subway locations near this restaurant?
Yes, there are several other Subway restaurants nearby where you can also enjoy fresh sandwiches.
What nearby stores could I visit before or after grabbing a meal at Subway?
You can visit Supercuts for a haircut, Belle MedSpa for beauty treatments, or T-Mobile for mobile phone needs, all located near the Subway in Phelan West Shopping Center.
Are there any grocery stores near Subway that customers might visit?
Yes, Kroger supermarket is nearby, perfect for grocery shopping before or after your meal at Subway.