Subway

4.1
209 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Beaumont Subway® Restaurant at 320 N 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
320 N 23rd St, Beaumont, TX
77707, United States

Hours

Reviews

4.1
209 reviews
5 stars
119
4 stars
37
3 stars
23
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and attentiveness, while others were reported as rude and inattentive.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and delicious sandwiches, others reported receiving incorrect orders or stale ingredients.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Service Speed

Service speed is a common complaint, with many customers experiencing slow service and long wait times.

Management Issues

Several reviews indicate dissatisfaction with management and staff behavior, suggesting a need for better training and oversight.
  • RA
    Ree Adams
    2 days ago
    4.0
    Fresh food, sloooow service. Employees move at a crawl pace @ 3 pm. I was the only customer.
  • AR
    Anna Rodriguez
    Nov 12, 2025
    5.0
    Leveah has great customer service!!
  • CB
    Crystal Black
    Aug 15, 2025
    5.0
    Restaurant was super clean and well managed. However,Shay needs a raise or a bonus something. She was the only employee working and was holding down the fort with a happy attitude and wonderful customer service. If she's doing the work of 3 people while being a rockstar, she should be compensated in my opinion. Thank you for a wonderful experience Shay!
  • EM
    Erin Matthews
    Aug 6, 2025
    1.0
    This location should be ashamed of themselves. They don't deserve any stars. My husband went to get 4 sandwiches for our family, at 2:30 on a Wednesday afternoon, in a break from burying our beloved dog because we hadn't eaten all day, and they REFUSED to make the sandwiches, saying that was a catering- sized order and it must be placed online. Are you kidding me??? FOR FOUR SANDWICHES??? They disgust me, and we will never return to that location.
  • KJ
    Kimberly Jones
    Oct 28, 2016
    1.0
    Rude staff. Rolled her eyes at me for walking in 30 minutes before they closed. Ignored my question when I asked if they were still opened and continued to walk to the back. Her associate had to assist me

Frequently Asked Questions About Subway

What are the operating hours of Subway in Phelan West Shopping Center?

Subway at 320 N 23rd St, Beaumont, TX is open daily from 8:00 AM to 9:00 PM.

What types of meals does Subway serve at this location?

This Subway location serves breakfast, lunch, and dinner.