Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Beaumont Subway® Restaurant at 320 N 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
208 reviews
5 stars
119
4 stars
36
3 stars
23
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and inattentive.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and well-prepared sandwiches, while others reported receiving incorrect orders or stale ingredients.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, although there are occasional reports of unsanitary conditions.
Management Issues
Several reviews indicate dissatisfaction with management, particularly regarding staff behavior and operational efficiency.
Order Fulfillment
There are frequent complaints about order fulfillment issues, including missing items, incorrect orders, and prioritization of online orders over in-store customers.
- ARAnna RodriguezNov 12, 20255.0Leveah has great customer service!!
- CBCrystal BlackAug 15, 20255.0Restaurant was super clean and well managed. However,Shay needs a raise or a bonus something. She was the only employee working and was holding down the fort with a happy attitude and wonderful customer service. If she's doing the work of 3 people while being a rockstar, she should be compensated in my opinion. Thank you for a wonderful experience Shay!
- EMErin MatthewsAug 6, 20251.0This location should be ashamed of themselves. They don't deserve any stars. My husband went to get 4 sandwiches for our family, at 2:30 on a Wednesday afternoon, in a break from burying our beloved dog because we hadn't eaten all day, and they REFUSED to make the sandwiches, saying that was a catering- sized order and it must be placed online. Are you kidding me??? FOR FOUR SANDWICHES??? They disgust me, and we will never return to that location.
- KJKimberly JonesOct 28, 20161.0Rude staff. Rolled her eyes at me for walking in 30 minutes before they closed. Ignored my question when I asked if they were still opened and continued to walk to the back. Her associate had to assist me
Frequently Asked Questions About Subway
What are the operating hours of Subway in Phelan West Shopping Center?
Subway at 320 N 23rd St, Beaumont, TX is open daily from 8:00 AM to 9:00 PM.
What types of meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner.
Does Subway offer catering services?
Yes, Subway provides catering services to meet your event needs.
What are the available ordering options at this Subway?
You can order in-restaurant, online via the app or website, choose curbside pickup, or opt for delivery.
Can I dine in at this Subway location?
Yes, dine-in service is available at this Subway restaurant.
Where is this Subway located?
Subway is located at 320 N 23rd St, Jefferson, Beaumont, TX 77707 inside Phelan West Shopping Center.
What is the phone number to contact this Subway?
You can reach Subway at +1 409-839-4881.
Are there other Subway locations near this restaurant?
Yes, there are several other Subway restaurants nearby where you can also enjoy fresh sandwiches.
What nearby stores could I visit before or after grabbing a meal at Subway?
You can visit Supercuts for a haircut, Belle MedSpa for beauty treatments, or T-Mobile for mobile phone needs, all located near the Subway in Phelan West Shopping Center.
Are there any grocery stores near Subway that customers might visit?
Yes, Kroger supermarket is nearby, perfect for grocery shopping before or after your meal at Subway.