Subway

4.1
208 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Beaumont Subway® Restaurant at 320 N 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
320 N 23rd St, Beaumont, TX
77707, United States

Hours

Reviews

4.1
208 reviews
5 stars
119
4 stars
36
3 stars
23
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and inattentive.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and delicious sandwiches, others reported issues with incorrect orders and stale ingredients.

Management Issues

Several reviews highlighted problems with management, including poor staff behavior and lack of inventory, leading to customer dissatisfaction.

Order Fulfillment

There are frequent complaints about order fulfillment, including incorrect items, unavailability of ingredients, and prioritization of online orders over in-store customers.
  • AR
    Anna Rodriguez
    Nov 12, 2025
    5.0
    Leveah has great customer service!!
  • CB
    Crystal Black
    Aug 15, 2025
    5.0
    Restaurant was super clean and well managed. However,Shay needs a raise or a bonus something. She was the only employee working and was holding down the fort with a happy attitude and wonderful customer service. If she's doing the work of 3 people while being a rockstar, she should be compensated in my opinion. Thank you for a wonderful experience Shay!
  • EM
    Erin Matthews
    Aug 6, 2025
    1.0
    This location should be ashamed of themselves. They don't deserve any stars. My husband went to get 4 sandwiches for our family, at 2:30 on a Wednesday afternoon, in a break from burying our beloved dog because we hadn't eaten all day, and they REFUSED to make the sandwiches, saying that was a catering- sized order and it must be placed online. Are you kidding me??? FOR FOUR SANDWICHES??? They disgust me, and we will never return to that location.
  • KT
    Karsten Treme
    Jun 29, 2025
    1.0
    Ordered online and literally the only thing right about the sandwiches is the vegetables. Wrong bread, wrong meat, no cheese at all, not toasted, overall just super disappointing. Getting the wrong meat after I paid extra for the one I wanted is especially frustrating.
  • DR
    Dolores Ramirez-Flores
    Apr 21, 2021
    2.0
    Looks like they gave me old bread not fresh

Frequently Asked Questions About Subway

What are the operating hours of Subway in Phelan West Shopping Center?

Subway at 320 N 23rd St, Beaumont, TX is open daily from 8:00 AM to 9:00 PM.

What types of meals does Subway serve at this location?

This Subway location serves breakfast, lunch, and dinner.