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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Beaumont, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1040 South 11th St for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, both in the drive-thru and when ordering through the app.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
Feedback indicated poor customer service experiences, including rude staff and lack of assistance.
Food Quality
Several customers mentioned that the food was often cold or not prepared as expected, contributing to dissatisfaction.
AE
Alex Edmonds
3 days ago
1.0
Will ring each item separately instead of making items combos.. making meals much more expensive. When confronted they doubled down
JB
Jessie Buttram
Dec 31, 2025
1.0
So the one star is for the owners of the company. I ordered my food in the app tonight, and arrived to the location 5 minutes later. I had to wait 30 minutes to get my food. The problem was not the workers, it was the lack of workers. There was one poor lady taking and bringing out orders. She had to work drive through and stalls all by herself. I think there was only 1 guy in the kitchen (that I could see). Hire more workers! There should have been at least 2 people, 3 in case someone calls in.
II
Itshouldbeillegalrealname
Nov 30, 2025
1.0
Glad I read the reviews before going to this restaurant, seems like they are disgusting and not fresh I will be going somewhere else this morning hopefully management can get there stuff together.
FF
Fallynn
Nov 25, 2025
1.0
I honestly wish i could give this place zero stars. I am here with absolutely no one here. I pulled up to the drive through, nothing said. Waiting and waiting still nothing. So i pulled up to a stall and pushed the button. I then 10 minutes later see a car pull in the drive through and get helped IMMEADITELY. I pulled in the drive through after that and still waited 10 more minutes to get helped. I ordered my food ANOTHER 15 min after the carhop walked out with my DRINK then walked back in to go sit on her phone some more. She finally gave me my drink.
MS
Micheal Stroud
Oct 20, 2025
2.0
I had ordered the trick or treat chocolate blast and the first time it was not full. There was a good bit missing. We went back and they were nice enough to redo it but when I got home I noticed that about half of the blast was just plain vanilla ice cream. I don’t know if it is supposed to be like that or if it just was not mixed properly but I was definitely expecting the whole thing to be chocolate with the candy all mixed in.