Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Many customers reported rude and unprofessional staff, with several instances of poor service and lack of accountability.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
Inconsistent food quality, with reports of cold, overcooked, or poorly prepared items, particularly fries and sandwiches.
Wait Times
Long wait times reported in both drive-thru and in-store, often exacerbated by staff shortages or inefficiencies.
Positive Experiences
A few customers highlighted exceptional service from specific employees, indicating that experiences can vary significantly.
AC
Allison Clanan
4 days ago
3.0
Nice workers, but they took forever with my food
MW
Michael Webb
Nov 7, 2025
1.0
They get confused when you tell them you want an unflavored coffee, and they don't know the difference between sausage and bacon.
ER
Eli Rod
Oct 25, 2025
1.0
I think this is one of the worst McDonald's in Beaumont. The customer service is terrible and leaves much to be desired. Every time I go there, they always get the order wrong and are rude. Seriously, where is the supervisor at this McDonald's? It's a total disaster. All I see are bad reviews.
TS
TR SB
Oct 15, 2025
4.0
usual hickey D. but food was fresh
BW
Brandy Whisenant
Sep 17, 2025
4.0
Normally my favorite McD location, but this day the Frappe machine was down! One of my fave comfort items and I was so bummed when I had already ordered it on the app and had to switch to a sweet tea!