Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of management being dismissive and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and confusion over menu items.
Food Quality
Feedback on food quality was mixed, with some praising fresh food while others complained about cold, overcooked, or poorly prepared items.
Service Speed
Several reviews noted long wait times in both drive-thru and in-store, with some customers leaving without ordering due to lack of service.
Cleanliness
There were complaints about dirty tables and unsanitary conditions, impacting the overall dining experience.
MB
Morgan Brickwall
Feb 16, 2026
2.0
Slow, watching them work is almost painful. Almost 20 minutes for BigMac combo meal. What is going on there? 2 of 4 kiosks closed? AVOID THIS LOCATION
MD
Michael Dave
Jan 29, 2026
1.0
Terrible service extremely slow and the lady taking
my order tried to argue about the menu 😂 I just want food not to argue lol. Horrible service
MB
Melanie Baker
Jan 26, 2026
1.0
This McDonald’s refused to let me have an order while dashing. I ordered at the kiosk while waiting for my customers dash. The manager shook her head at me explaining that dashers are not allowed to order food or eat on the job. This is absolutely ridiculous and untrue. I’ve ordered food and drinks at many restaurants including other McDonald’s while dashing, some places even offer discounts to dashers. But just to confirm I went ahead and called door dash to ask what the policy was, and which they agreed dashers are also customers and allowed to eat and shop whilst dashing and that it is no policy of theirs that would restrict their drivers from eating on busy runs. I’ve been a platinum dasher for years and have never had this sort of issue. Management was rude and inconsiderate to try and create rules that don’t exist just to have sense of control over anyone but her own employees.
JC
Joe C
Jan 9, 2026
5.0
This location is not bad! Food was really fast today and the staff was extremely friendly. Would def recommend this location!
SP
Shadrya Patton
Jan 6, 2026
5.0
I exited I-10 in Beaumont because I was planning to go to Frankie's Italian- been there and it's really good! However the traffic was horrible and I would have had to make a u-turn via the I-10 service road so I decided to stop by Mickey D's instead. Bathrooms were clean, coffee tasted fresh at 5/6pm, cheeseburger was good like I remembered them and my cheese was actually melted on my burger. No complaints from me! Service was great and quick as well!