H-E-B plus!

4.6
4658 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 3025 North Dowlen Road in Beaumont, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
3025 North Dowlen Road, Beaumont, TX
77706, United States

Hours

Reviews

4.6
4,632 reviews
5 stars
3,441
4 stars
825
3 stars
200
2 stars
66
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Product Quality

The store received positive feedback for its fresh produce, seafood, and a wide variety of grocery items, although there were some complaints about expired products.

Store Cleanliness

Customers consistently noted that the store is clean, well-stocked, and organized, contributing to a pleasant shopping experience.

Curbside Pickup Issues

Several reviews mentioned problems with curbside pickup, including receiving expired items and poor service from curbside staff.

Crowded Environment

Many customers commented on the store being crowded, especially during peak hours, which can affect the shopping experience.
  • JJ
    Jessica
    Jan 2, 2026
    5.0
    This store has everything you need. I was looking for its amazing corn and flour tortillas . Plus home decor. Great location!
  • LP
    Lily Plays
    Dec 28, 2025
    1.0
    "I’m writing this because I’ve personally witnessed how the floor staff at this Dowlen H-E-B treats Instacart shoppers, and it is honestly disgusting. I’ve seen employees be intentionally rude and dismissive when asked for help. As a regular customer, it makes me very uncomfortable to shop in a place where people are treated with such disrespect while just trying to do their jobs. H-E-B claims to care about 'People,' but the staff at this location clearly didn't get the memo."
  • AA
    Acterplays
    Dec 28, 2025
    1.0
    ​"There is a clear culture of disrespect at this H-E-B Plus. The floor team is consistently rude and dismissive toward Instacart shoppers. It’s a struggle to get even basic help finding an item. This isn't just one bad employee; it’s a store-wide management issue. If you want a smooth shopping environment, you need to train your staff on basic courtesy and cooperation."
  • SG
    Siobhán Gowen
    Dec 24, 2025
    5.0
    Gracie went above and beyond to find me an acceptable substitution AND it was Christmas Eve! She was so kind and patient. I truly appreciate her!!!!
  • JM
    Jerrica Martin
    Dec 23, 2025
    5.0
    Ngl, I hate going in this store because it's always packed. However, they have amazing seafood and fresh options and everything is reasonably priced...even with rising costs. I knew what I wanted and was in and out in about 30 minutes so it was a win. I've found the best time to go is very early or after 7pm.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.