Mixed reviews on service; some customers praised friendly staff while others reported rudeness and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Cleanliness
Concerns about cleanliness, particularly around the drive-thru area and kitchen staff hygiene.
Customer Experience
Overall customer experience varies; many appreciate the atmosphere and service, but some have had negative experiences leading to dissatisfaction.
CK
Chante Kirven
Dec 21, 2025
1.0
I went through the drive thru on 12/21/25. The employee who took the order and the cashier was very rude and unprofessional. In my opinion, if you didn't want to come to work you should have not came to work. Some things need yo be changed within that environment at this location on Phelan. Veru bad service from those two ladies. However, the young lady who cooked in the back was lovely.
JM
J Moore
Aug 23, 2025
5.0
Great food and service 👌.
JI
Jennie Iglesias
Aug 12, 2025
5.0
Food is always hot and perfectly made. The staff are super nice and accommodating. Atmosphere is pretty laid back unless a kids birthday party. Only dairy queen I will go too
CC
Craig Connors
Jul 29, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about this Dairy Queen! The staff here are some of the hardest-working, kindest people I’ve ever met. Every time I go in or drive through, they are so friendly and welcoming, no matter how busy they are. They always go above and beyond to make sure everything is right, and it’s clear they genuinely care about their customers. It’s always a great experience here—thank you for making every visit such a pleasant one!