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Brand Certified

Dairy Queen

4.0
(558 reviews)

Business Details

4114 E Lucas Dr, Beaumont, TX
77708, United States
(409) 898-2515

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Dairy Queen
4114 E Lucas Dr, Beaumont, TX
77708, United States

Hours

Reviews

4.0
558 reviews
5 stars
270
4 stars
136
3 stars
75
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some highlighting unprofessional behavior from staff.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, cold items, and melted desserts.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some praising it while others noted it was outdated and dirty.

Wait Times

Numerous customers expressed frustration with long wait times, particularly in the drive-thru.
  • KS
    Kyra simien
    Feb 9, 2026
    1.0
    Horrible experience we waited almost 30 minutes for a chili dog and a blizzard, and then we were wondering when we were gonna get our blizzard and they said “ we ran out” literally after we have paid for everything. Didn’t give us an option for refund or a free food item. extremely Unprofessional . Would give zero stars.
  • KW
    Kathy Wyckoff
    Jan 15, 2026
    5.0
    It was good
  • KH
    Kay H
    Nov 21, 2025
    1.0
    I came to pick up a DoorDash order, and the stud who was finishing her floor, I guess, looked at me and said, ‘What do you want?’ I understand I may look young, but even if I were a child, that was completely unnecessary. Then, when I walked out, she said something to her little friend—with the extremely small Afro ball or bun, I couldn’t tell—who also works there. The team definitely needs to improve its professionalism. If you aren’t happy where you work, GO FIND SOMETHING ELSE!
  • LR
    Ladie Rhodes
    Nov 3, 2025
    2.0
    Ordered 2 strawberry malts. Made both of us sick to our stomach halfway through. Went to pour down the sink and both had something dark (chocolate and nuts?) crumbled . Malts tasted more like frozen ice with cream mixed in. Will not be ordering from this DQ again.
  • NW
    nicole wilson
    Oct 15, 2025
    1.0
    Ordered a banana split it was five cars in the drive thru I went inside had to wait yes wait on ice cream get home the banana split and blizzard have melted a blizzard ain’t suppose to melt especially 7 mins later split was like soup with 3 strawberries this not the first time my ice cream has melted I just tried to give it another shot but this is horrible

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen at 4114 E Lucas Dr, Beaumont, TX?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.

Does this Dairy Queen location offer drive-through service?

Yes, this Dairy Queen has a drive-through available for customer convenience.

Brand Certified Facts from Dairy Queen

Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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