Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and melted ice cream.
Cleanliness
The restaurant was described as needing a thorough cleaning and renovation, with some patrons noting cleanliness issues.
Wait Times
Many reviews mentioned excessively long wait times for food, both in the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and good food, indicating some positive experiences.
KH
Kay H
Nov 21, 2025
1.0
I came to pick up a DoorDash order, and the stud who was finishing her floor, I guess, looked at me and said, ‘What do you want?’ I understand I may look young, but even if I were a child, that was completely unnecessary. Then, when I walked out, she said something to her little friend—with the extremely small Afro ball or bun, I couldn’t tell—who also works there. The team definitely needs to improve its professionalism. If you aren’t happy where you work, GO FIND SOMETHING ELSE!
LR
Ladie Rhodes
Nov 3, 2025
2.0
Ordered 2 strawberry malts. Made both of us sick to our stomach halfway through. Went to pour down the sink and both had something dark (chocolate and nuts?) crumbled . Malts tasted more like frozen ice with cream mixed in. Will not be ordering from this DQ again.
NW
nicole wilson
Oct 15, 2025
1.0
Ordered a banana split it was five cars in the drive thru I went inside had to wait yes wait on ice cream get home the banana split and blizzard have melted a blizzard ain’t suppose to melt especially 7 mins later split was like soup with 3 strawberries this not the first time my ice cream has melted I just tried to give it another shot but this is horrible
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Alejandro Galvan
Oct 3, 2025
1.0
Horrible service the speakers on the drive thru suck waited 20 mins for one burger might as well went and sat in restaurant if I was wanting to wait 20 mins for a meal the fries taste really old and half cooked for the store to be as empty as it was the food could of been cooked properly and out quickly
CE
Courtney Elliott
Sep 30, 2025
5.0
Hands down this is the the BEST Dairy Queen most friendliest people they walk by and speak to you even if they aren't the ones waiting on you. They are so sweet and the food is so good every time I come here. The facility is clean and tidy.