Dairy Queen

4.0
554 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Dairy Queen
4114 E Lucas Dr, Beaumont, TX
77708, United States

Hours

Reviews

4.0
554 reviews
5 stars
268
4 stars
136
3 stars
75
2 stars
29
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, cold items, and melted ice cream.

Cleanliness

The facility received mixed reviews; some noted cleanliness while others mentioned it was outdated and needed better maintenance.

Wait Times

Numerous reviews highlighted slow service, particularly during busy hours, leading to frustration among customers.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed not to return due to poor service.
  • IM
    Irma Miller
    1 day ago
    5.0
    Great
  • KH
    Kay H
    3 days ago
    1.0
    I came to pick up a DoorDash order, and the stud who was finishing her floor, I guess, looked at me and said, ‘What do you want?’ I understand I may look young, but even if I were a child, that was completely unnecessary. Then, when I walked out, she said something to her little friend—with the extremely small Afro ball or bun, I couldn’t tell—who also works there. The team definitely needs to improve its professionalism. If you aren’t happy where you work, GO FIND SOMETHING ELSE!
  • LR
    Ladie Rhodes
    Nov 3, 2025
    2.0
    Ordered 2 strawberry malts. Made both of us sick to our stomach halfway through. Went to pour down the sink and both had something dark (chocolate and nuts?) crumbled . Malts tasted more like frozen ice with cream mixed in. Will not be ordering from this DQ again.
  • NW
    nicole wilson
    Oct 15, 2025
    1.0
    Ordered a banana split it was five cars in the drive thru I went inside had to wait yes wait on ice cream get home the banana split and blizzard have melted a blizzard ain’t suppose to melt especially 7 mins later split was like soup with 3 strawberries this not the first time my ice cream has melted I just tried to give it another shot but this is horrible
  • AG
    Alejandro Galvan
    Oct 3, 2025
    1.0
    Horrible service the speakers on the drive thru suck waited 20 mins for one burger might as well went and sat in restaurant if I was wanting to wait 20 mins for a meal the fries taste really old and half cooked for the store to be as empty as it was the food could of been cooked properly and out quickly

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen at 4114 E Lucas Dr, Beaumont, TX?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.

Does this Dairy Queen location offer drive-through service?

Yes, this Dairy Queen has a drive-through available for customer convenience.