Arby's

4.1
806 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7495 Smith Rd, Beaumont, TX
77705, United States

Hours

Reviews

4.1
806 reviews
5 stars
420
4 stars
185
3 stars
102
2 stars
32
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, unprofessional staff behavior, and difficulty in placing orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, while others praised the freshness and taste of certain items.

Cleanliness

The restaurant was frequently noted as clean, although some reviews pointed out hygiene concerns with staff practices.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude or inattentive service.

Operational Hours

Customers expressed frustration over inconsistent opening hours and being turned away during posted business hours.
  • AB
    Ashley Butler
    6 days ago
    5.0
    I haven't been to Arby's in YEARS. Their menu has changed a little. When I used to go, years ago, they only sold bugers with -like Turkey, Ham and cheese or something. Well that was at the location I used to visit. Now they have chicken bugers and etc. I was surprised 😮. They meal was good. The staff was friendly and speedy. My fries was fresh and hot.
  • DB
    David Bloxham
    Dec 27, 2025
    2.0
    thx for the cold fries.
  • SK
    Selçuk KK
    Nov 21, 2025
    1.0
    I just placed an order at Arby’s. The person who took my order seemed like they had just woken up and didn’t understand anything I was saying. I had to repeat myself several times just to make them understand what I wanted. Then, while preparing the sandwiches, their hair was completely loose and swinging over the food the entire time. It was unbelievably unhygienic and careless. I’ve never seen an Arby’s location this unprofessional. I had to throw away the entire meal I paid for because after witnessing all that, there was no way I could explain it to them or make them understand. Honestly, you should shut this place down immediately.
  • LT
    Lynn Thibodeaux
    Nov 14, 2025
    3.0
    Tried the steak bites they were dry and tough to chew, maybe they had been sitting out prior to our orders. Not my favorite, make sure you ask what time they were cooked before purchase.
  • KT
    Konrad Tyler
    Nov 7, 2025
    4.0
    The gobbler sandwich was good and the apple shake is very nice