Whataburger

4.1
2521 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1900 DECKER DR, BAYTOWN, TX
77520, United States

Hours

Reviews

4.2
2,490 reviews
5 stars
1,441
4 stars
512
3 stars
232
2 stars
96
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff like James and Ashlie, while others reported rude behavior and poor management.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrectly prepared items.

Wait Times

Many customers expressed frustration with long wait times, particularly in the drive-thru and curbside pickup, leading to dissatisfaction.

Cleanliness

The cleanliness of the location received positive remarks, with some customers noting well-maintained facilities, although there were isolated complaints about unsanitary conditions.

Overall Experience

Overall, customer experiences were inconsistent, with some expressing loyalty and satisfaction, while others vowed never to return due to poor service and food quality.
  • CB
    Clarence Brown
    Nov 9, 2025
    5.0
    Business was busy, Great Customer Services and food .Food was hot order cottect .😋 😋 😋
  • CD
    Christina Duran
    Oct 27, 2025
    5.0
    I wanted to compliment James, who took my order at the drive-thru. He was very friendly and had such a positive attitude — it really made my visit a pleasant experience. 🙂
  • HA
    Heather Anders
    Oct 25, 2025
    4.0
    My experiences here have been hit or miss. Sometimes everything is right and hot sometimes cold and soggy. But I guess thats fast food these days.
  • BF
    Braydon Foster
    Oct 21, 2025
    5.0
    Whataburger absolutely deserves all five stars! The food was fresh, hot, and perfectly made — exactly what you hope for every time you stop by. But what really made my visit stand out was the incredible service from James. He went above and beyond to make sure everything was right, greeting everyone with a genuine smile and a great attitude. It’s rare to see someone care that much about their job, but James truly made the experience feel personal and welcoming. If every Whataburger had a James, it’d be the best fast food chain on the planet. Highly recommend stopping by — great food, great atmosphere, and even better service!
  • SB
    Sugar Boudreaux
    Oct 13, 2025
    5.0
    Maddie is absolutely awesome… so kind… so helpful! Her smile lights up the whole room and makes your experience so much more tolerable during the dinner rush-hour in particular. There are so many homeless in this area and I have personally witnessed her being so kind and so patient with them. I’m there often and I tend to eat inside and I pay attention to things. She is definitely a great team member as she is always helping other team members and seems to have the potential to be a great leader in the company someday.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 1900 Decker Dr, Baytown, TX?

Whataburger is open 24 hours a day, seven days a week at 1900 Decker Dr, Baytown, TX.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.